At a Glance
- Tasks: Maximise rental income and support tenants with financial advice and arrears management.
- Company: Local Authority Housing Management team focused on community support.
- Benefits: Competitive pay, full-time hours, and a chance to make a difference.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Help people in need while developing your skills in a rewarding role.
- Qualifications: Experience in income recovery and a passion for customer support.
The predicted salary is between 28.19 - 28.19 £ per hour.
Location: Brent
Pay Rate: £28.19 per hour
Contract: Temporary
Hours: Full Time | Monday to Friday
DBS: Basic DBS Required
We are recruiting for an experienced Income Maximisation Officer to join a Local Authority Housing Management team. The successful candidate will be responsible for maximising rental income through effective rent collection, arrears management, welfare benefits advice and proactive support to tenants across a range of housing portfolios and tenures. This is a customer-focused role requiring someone who can balance effective income recovery with a supportive, person-centred approach to tenants who may be experiencing financial difficulties.
Key Responsibilities
- Manage rent arrears cases and ensure rent is paid and arrears are reduced through effective income recovery procedures.
- Provide advice and assistance to tenants regarding welfare benefits, Universal Credit and Housing Benefit.
- Carry out home visits and face-to-face engagement with tenants.
Income Officer employer: Five Point Recruitment
Join a forward-thinking company dedicated to enhancing social housing in the GL15 5NF area, where your expertise as a Site Manager will be valued and rewarded. With a strong commitment to employee growth, we offer a supportive work culture that prioritises safety and quality, alongside competitive pay and long-term contract stability until March 2027. Experience the satisfaction of making a tangible difference in the community while working on diverse refurbishment projects that enhance living conditions for residents.
