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- Tasks: Support the clinical team by managing reception duties and guiding patients to services.
- Company: A caring healthcare provider in Beswick with a focus on patient support.
- Benefits: Gain valuable experience in healthcare, flexible hours, and a supportive team environment.
- Why this job: Make a difference in patients' lives while developing your skills in a rewarding role.
- Qualifications: Excellent communication skills and experience in a healthcare setting preferred.
- Other info: Join a positive team dedicated to providing exceptional patient care.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare provider in Beswick is seeking a self-motivated receptionist to support the clinical team by signposting patients to appropriate services and managing reception duties. The ideal candidate will possess excellent communication skills, experience in a healthcare setting, and the ability to work effectively in a team.
This role involves:
- Greeting patients
- Answering phone inquiries
- Managing appointments
- Maintaining patient records in a positive environment
Knowledge of EMIS is beneficial.
Patient Care Navigator & Reception Specialist employer: Five Oaks Family Practice
Contact Detail:
Five Oaks Family Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Navigator & Reception Specialist
✨Tip Number 1
Make sure to research the healthcare provider before your interview. Knowing their services and values will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of patient interaction, being able to convey information clearly and empathetically is key. Try role-playing with a friend or family member.
✨Tip Number 3
Don’t forget to highlight your teamwork experience. This position requires working closely with the clinical team, so share examples of how you've successfully collaborated in past roles.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace Patient Care Navigator & Reception Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about interacting with patients and the clinical team, make sure your application highlights your excellent communication skills. Use clear and friendly language to demonstrate how you can connect with people.
Tailor Your Experience: We want to see how your previous experience in a healthcare setting makes you the perfect fit for this role. Be specific about your past roles and responsibilities, especially any that involved managing appointments or patient records.
Mention EMIS Knowledge: If you have experience with EMIS, don’t forget to mention it! Even if you’re not an expert, showing that you’re familiar with this system can give you an edge over other candidates.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Five Oaks Family Practice
✨Know Your Stuff
Familiarise yourself with the healthcare provider's services and the role of a Patient Care Navigator. Understand how you can support the clinical team and improve patient experiences. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you effectively communicated with patients or team members. Think about how you handled difficult situations or resolved conflicts, as these stories will highlight your skills.
✨Get Comfortable with EMIS
If you have experience with EMIS, be ready to discuss it! If not, do a bit of research to understand its functionalities. Mentioning your willingness to learn and adapt to new systems can also impress the interviewers.
✨Practice Teamwork Scenarios
This role requires working effectively in a team, so think of times when you collaborated successfully with others. Be prepared to discuss how you contribute to a positive environment and support your colleagues, as teamwork is crucial in healthcare settings.