At a Glance
- Tasks: Lead and inspire teams while managing daily operations in a vibrant restaurant environment.
- Company: Join the dynamic Five Guys family, known for its delicious burgers and fries.
- Benefits: Enjoy competitive pay, bonuses, 33 days holiday, and free meals on shift.
- Other info: Great career growth opportunities with training and development to advance your career.
- Why this job: Be a brand ambassador and make a real impact in a fun, fast-paced setting.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.
REWARDS
- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream – the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A BENCH GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team while supporting the delivery of perfect burgers and fries
- Expected to lead from the front, hands-on at times, jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales while controlling costs
- Running smooth day-to-day operations and thinking about long-term planning
- Spotting potential and developing your team to ensure a strong talent pipeline
- Driving the Five Guys culture by always role-modeling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
AS A BENCH GENERAL MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills, customer service, having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job – it can be a career! If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
Bench General Manager in Romford employer: Five Guysyour
Five Guys is an exceptional employer that prioritises employee growth and development, offering a clear pathway for career advancement from Bench General Manager to higher volume stores or even roles in the Support Office. With a vibrant work culture that values teamwork, recognition, and fun, employees enjoy generous benefits including a 20% bonus scheme, extensive paid holidays, and access to wellbeing support, all while working in a dynamic environment that celebrates the art of crafting perfect burgers and fries.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in Romford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Five Guys on LinkedIn. Ask them about their experiences and any tips they might have for landing the Bench General Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think about how you can demonstrate your hands-on approach and ability to inspire teams. We want to see your passion for perfect burgers and fries!
✨Tip Number 3
Showcase your understanding of the Five Guys culture during your interview. Talk about how you embody our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. This will help us see that you're not just looking for a job, but a place where you can thrive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family. Let’s get those burgers cooking together!
We think you need these skills to ace Bench General Manager in Romford
Some tips for your application 🫡
Show Your Passion for Burgers and Fries:When you're writing your application, let your love for perfect burgers and fries shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an amazing customer experience.
Highlight Your Leadership Skills:As a Bench General Manager, you'll be leading teams and inspiring others. Make sure to showcase your hands-on leadership experience in your application. Share examples of how you've coached and developed your team in the past!
Be Authentic and Reflect Our Values:We value authenticity and integrity, so don’t be afraid to let your personality come through in your application. Talk about how you embody our values of being competitive, enthusiastic, and family-oriented in your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guysyour
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' values and culture. Familiarise yourself with their commitment to quality and customer service. This will help you demonstrate how you can embody these values as a Bench General Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired or coached others to achieve great results. Be ready to discuss how you would apply these skills to develop your team and drive sales at Five Guys.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy shift or resolving a customer complaint. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive work environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, opportunities for development, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.