At a Glance
- Tasks: Lead and inspire teams while managing daily operations in a vibrant restaurant environment.
- Company: Join the dynamic Five Guys family, known for its delicious burgers and fries.
- Benefits: Enjoy a 20% bonus scheme, paid holidays, free meals, and private medical care.
- Other info: Great career progression opportunities and a fun working environment await you!
- Why this job: Be a brand ambassador and make a real impact on customer experience and team development.
- Qualifications: Hands-on leadership skills and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 € per year.
In some of our stores, there is a talented Bench General Manager who is waiting for their own store. While waiting for your own store you will be based at one of our existing stores supporting the current General Manager and potentially other stores within the district. You will be accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our Bench General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They will bring our values to life for their team and our customers.
REWARDS- An achievable 20% bonus scheme - paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream – the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team while supporting the delivery of perfect burgers and fries
- Expected to lead from the front, hands-on at times, jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, driving sales while controlling costs
- Running smooth day-to-day operations and thinking about long-term planning
- Spotting potential and developing your team to ensure a strong talent pipeline
- Driving the Five Guys culture by always role-modeling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrating close attention to detail
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills, customer service, having your people's development at heart
Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job – it can be a career! If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
Bench General Manager in London employer: Five Guysyour
Five Guys is an exceptional employer that prioritises the growth and development of its team members, offering a vibrant work culture where leadership and camaraderie thrive. With competitive rewards such as a 20% bonus scheme, generous holiday allowances, and opportunities for career advancement, employees are encouraged to excel while enjoying a fun and supportive environment. Located in a dynamic district, our Bench General Managers play a crucial role in shaping the customer experience and fostering a strong team spirit, making Five Guys not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Five Guys and ask about their experiences. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We want to see how you handle real-life scenarios, so think of examples from your past that showcase your skills.
✨Tip Number 3
Show your passion for burgers and fries! When you talk about your love for the brand and its values, it’ll resonate with the hiring team. Remember, we’re looking for someone who embodies our culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Five Guys family.
We think you need these skills to ace Bench General Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for burgers and fries shine through! We love candidates who are genuinely excited about our brand and values. Share why you want to be a Bench General Manager with us!
Tailor Your CV:Make sure your CV is tailored to the Bench General Manager role. Highlight your leadership experience and any relevant achievements in customer service or team management. We want to see how you can bring our values to life!
Be Specific in Your Cover Letter:In your cover letter, be specific about your experience and how it relates to the responsibilities of the role. Mention examples of how you've led teams or improved operations in previous positions. We appreciate detail!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guysyour
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' values and what makes their burgers and fries special. Familiarise yourself with their commitment to quality and customer service, as this will show your genuine interest in the role and the brand.
✨Showcase Your Leadership Skills
As a Bench General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. This will help you illustrate how you can inspire and coach your future team.
✨Be Ready to Discuss Profitability
Since you'll be accountable for P&L, come prepared to discuss how you've driven sales and controlled costs in previous roles. Think of specific strategies you've implemented that resulted in increased profitability, and be ready to share these insights during your interview.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm but also helps you gauge if Five Guys is the right fit for you.
