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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run Five Guys, known for quality and fun!
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a vibrant team and create memorable experiences for customers.
- Qualifications: Passion for food, leadership skills, and a commitment to excellent service.
- Other info: Exciting team events and a supportive work environment await you!
The predicted salary is between 28800 - 43200 £ per year.
Location: Etruria, Staffordshire, UK, ST1 4
Application Deadline: 2025-12-29
Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Our family business began in 1986, and we have stuck to the same 'perfect and serve' philosophy since then.
As a Shift Manager, you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. You will demonstrate leadership, coaching, and direction to the team, bringing our values to life for your team and our customers.
Rewards:
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- Access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
Other Awesome Perks:
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
As a Shift Manager, you will be responsible for:
- Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
As a Shift Manager, you will be enthusiastic about:
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands-on
- Customer service
Incredible Careers with Five Guys:
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Catering Manager in Stoke-on-Trent employer: Five Guysif
Contact Detail:
Five Guysif Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Before your interview, dive into Five Guys' values and culture. Show us that you’re not just another candidate but someone who genuinely connects with our mission of serving perfect burgers and fries.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to see your enthusiasm and how you can lead a team while keeping the vibe fun and engaging.
✨Tip Number 3
Bring your A-game to the interview! Dress smart, be punctual, and come prepared with questions about the role. This shows us you’re serious about joining the Five Guys family and ready to take on the challenge.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you appreciate the opportunity and are still excited about the possibility of working with us at Five Guys.
We think you need these skills to ace Catering Manager in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others or handled challenges in the past – we love to see that kind of initiative!
Be Authentic and Honest: We value integrity at Five Guys, so be yourself in your application. Share your true experiences and thoughts; honesty goes a long way in helping us get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to join our team!
How to prepare for a job interview at Five Guysif
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using fresh ingredients will show your enthusiasm for the role and align with their values.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you demonstrated leadership and team management. Highlight how you’ve created a positive work environment or resolved conflicts, as this is crucial for a Shift Manager.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. This role is all about ensuring customers leave happy, so showcasing your customer service skills will be key in the interview.
✨Align with Their Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how you embody these values in your work ethic and approach to team management.