At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make customers happy.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team competitions and enjoy social events!
The predicted salary is between 24000 - 36000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy.
In every restaurant, you will find talented Shift Managers who support the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers demonstrate leadership, coaching, and direction to the team, bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love 2 Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us! Apprenticeships to gain recognised qualifications, skills, and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER YOU'LL BE
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Leading from the front and being hands-on
- Customer service
Incredible careers with Five Guys await. If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Manager Duty in Hatfield employer: Five Guysif
Contact Detail:
Five Guysif Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Duty in Hatfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' values and make sure you can relate to them. Show us how you embody those values in your past experiences.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to lead from the front. Think of examples where you've successfully managed a team or resolved conflicts, and be ready to share those stories with us.
✨Tip Number 3
Be enthusiastic about burgers and fries! Show us your passion for food and customer service during the interview. We want to see that you're excited about creating an awesome experience for our customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're serious about joining the Five Guys family. Don’t miss out on this opportunity!
We think you need these skills to ace Manager Duty in Hatfield
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others or handled challenges in a team setting – we love to see that!
Be Authentic: We value integrity and authenticity, so don’t be afraid to let your personality come through in your application. Share your story and what makes you a great fit for our Five Guys family!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application lands right where it needs to be!
How to prepare for a job interview at Five Guysif
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using fresh ingredients and how it impacts customer satisfaction will show your genuine interest in the brand.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to achieve their best.
✨Emphasise Customer Service
Five Guys values customer experience highly. Be ready to share specific instances where you've gone above and beyond for customers. This will demonstrate that you understand the importance of creating a positive dining experience.
✨Show Enthusiasm for the Role
Your passion for the role should shine through during the interview. Talk about why you want to work at Five Guys and how you align with their values of being competitive, enthusiastic, and having integrity. A positive attitude can make a big difference!