At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free meals, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Leadership skills and a passion for customer service are essential.
- Other info: Participate in team events and enjoy employee discounts and wellbeing support.
The predicted salary is between 30000 - 42000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have stuck to the same perfect serve philosophy.
In every restaurant, you will find talented Shift Managers who support the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers demonstrate leadership, coaching, and direction to the team, bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills, and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER YOU'LL BE:
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Leading from the front and being hands-on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn't just a job - it can be a career.
Restaurant Manager in Usk employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Usk
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on showcasing your leadership and customer service skills, as these are key for a Shift Manager role.
✨Tip Number 3
Be ready to show your passion for burgers and fries! When you get that interview, let your enthusiasm shine through. Talk about your love for great food and how you can create an awesome experience for customers.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Five Guys family!
We think you need these skills to ace Restaurant Manager in Usk
Some tips for your application 🫡
Show Your Passion for Burgers: When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being part of our Five Guys family.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated others and created a positive work environment in the past.
Be Customer-Focused: We pride ourselves on delivering an incredible customer experience, so emphasise your commitment to customer service in your application. Talk about times you've gone above and beyond to ensure customers leave happy!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you get all the latest updates about your application status. We can't wait to hear from you!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Before the interview, brush up on the menu and understand what makes their burgers and fries special. Being able to discuss the quality of ingredients and the cooking process will show your passion for the brand and its values.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you demonstrated leadership and team management. Highlight how you’ve motivated a team or resolved conflicts, as this role requires you to lead from the front and create a positive working environment.
✨Emphasise Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. This role is all about ensuring customers leave happier than when they arrived, so be ready to share your customer service success stories.
✨Align with Their Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Shift Manager.