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- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive salary, bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun, dynamic team and grow your career in the food industry.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Participate in team competitions and enjoy social events while building a rewarding career.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Weâre the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And weâve stuck to the same âperfect and serveâ philosophy since our family business began in 1986.
In every restaurant, youâll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurantâs results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to ÂŁ2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years ÂŁ500, 10 years ÂŁ1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions â âFry Cupâ and âOlympicsâ
- Five Guys Perks â employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an âabove and beyondâ experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People â Experienced hands-on leadership skills
- Customer service
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isnât just a job â it can be a career!
Assistant Manager - Staines in Surrey employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Assistant Manager - Staines in Surrey
â¨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
â¨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your hands-on leadership skills.
â¨Tip Number 3
Show your passion for burgers and fries! Talk about your favourite menu items and why you love them. This enthusiasm can really set you apart from other candidates.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Five Guys family and ready to take on the Assistant Manager role.
We think you need these skills to ace Assistant Manager - Staines in Surrey
Some tips for your application đŤĄ
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that youâre not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and coached others in previous roles â we love to see that!
Be Customer-Centric: We pride ourselves on excellent customer service, so in your application, mention any experiences where youâve gone above and beyond for customers. This will show us that you understand the importance of creating a delightful experience for everyone who walks through our doors.
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys
â¨Know Your Burgers and Fries
Make sure youâre well-versed in the menu and the companyâs philosophy. Being able to discuss the importance of fresh ingredients and how they contribute to customer satisfaction will show your passion for the brand.
â¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and mentoring experiences, as well as how youâve handled challenges. This will demonstrate that you can inspire and motivate your team effectively.
â¨Emphasise Customer Service Excellence
Be ready to discuss how you would ensure every customer leaves happy. Share specific instances where youâve gone above and beyond to resolve complaints or enhance the customer experience, aligning with the companyâs values.
â¨Understand Profit and Loss Management
Brush up on your knowledge of P&L statements and how to drive sales while controlling costs. Be prepared to discuss strategies you would implement to optimise profitability in the restaurant.
