Assistant Manager - Guildford in Surrey
Assistant Manager - Guildford

Assistant Manager - Guildford in Surrey

Surrey Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
  • Company: Join a family-run burger restaurant with a passion for quality since 1986.
  • Benefits: Enjoy competitive salary, bonuses, paid holidays, and free food on shift.
  • Why this job: Kickstart your career in a fun environment with growth opportunities and awesome perks.
  • Qualifications: Hands-on leadership skills and a passion for customer service.
  • Other info: Participate in team competitions and annual conferences while developing your career.

The predicted salary is between 24000 - 36000 ÂŁ per year.

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.

REWARDS
  • An achievable bonus scheme worth up to 15% of annual salary
  • An additional Secret Shopper bonus worth up to ÂŁ2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years ÂŁ500, 10 years ÂŁ1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
AS AN ASSISTANT MANAGER YOU'LL BE
  • Responsible for Shift Managers and Crew
  • Supporting the delivery of perfect burgers and fries
  • Providing an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
  • Leading from the front, you will be hands on working with the team on the line and on floor with customers
  • Responsible for supporting your General Manager and delivering store results
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
  • Running smooth day to day operations, thinking about long term plans
  • Always leading with our values
  • Developing your team to ensure there is a strong talent pipeline
AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People – Experienced hands-on leadership skills
  • Customer service
INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job – it can be a career!

Assistant Manager - Guildford in Surrey employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where our Assistant Managers can thrive. With competitive rewards, including an achievable bonus scheme and generous holiday allowances, we foster an environment that prioritises employee growth and well-being. Located in Guildford, our team enjoys unique perks such as social events, development opportunities, and a supportive atmosphere that makes every day at work enjoyable and fulfilling.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Guildford in Surrey

✨Tip Number 1

Get to know the company culture! Before your interview, check out Five Guys' social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.

✨Tip Number 2

Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences, as they’ll show you’re the perfect fit for the Assistant Manager role.

✨Tip Number 3

Show your passion for burgers and fries! Talk about your love for the food and customer service. This enthusiasm will shine through and make you stand out as a candidate who truly cares about the Five Guys experience.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!

We think you need these skills to ace Assistant Manager - Guildford in Surrey

Leadership Skills
Coaching Skills
Customer Service
Sales Optimisation
Profit and Loss Management
Operational Management
Team Development
Conflict Resolution
Communication Skills
Hands-on Experience
Problem-Solving Skills
Enthusiasm
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Burgers & Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of our Five Guys family.

Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and coached others in previous roles – we love to see that!

Be Customer-Centric: We pride ourselves on delivering an excellent customer experience, so mention any relevant experience you have in customer service. Talk about how you've dealt with complaints or gone above and beyond to ensure customer satisfaction.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Five Guys

✨Know Your Burgers and Fries

Before the interview, brush up on the menu and understand what makes their burgers and fries special. Being able to discuss the quality of ingredients and the cooking process shows your enthusiasm for the brand and its values.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight how you inspired and motivated your team to achieve great results, as this is crucial for the Assistant Manager role.

✨Emphasise Customer Service Excellence

Think of specific instances where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to delivering an exceptional customer experience, which is key in this role.

✨Align with Their Values

Familiarise yourself with the company’s core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Prepare to discuss how you embody these values in your work ethic and leadership style, as cultural fit is just as important as skills.

Assistant Manager - Guildford in Surrey
Five Guys
Location: Surrey
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  • Assistant Manager - Guildford in Surrey

    Surrey
    Full-Time
    24000 - 36000 ÂŁ / year (est.)
  • F

    Five Guys

    1000+
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