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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team events and enjoy employee discounts.
The predicted salary is between 24000 - 36000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we have stuck to the same perfect serve philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER YOU’LL BE
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU’LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career.
Manager Duty in Sunderland employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Duty in Sunderland
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Be hands-on during your interview! If possible, ask if you can shadow a current Shift Manager for a bit. This shows your enthusiasm for the role and gives you a taste of what it's like to work at Five Guys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Five Guys team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Manager Duty in Sunderland
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you're genuinely excited about the role and our values. Share any experiences that highlight your enthusiasm for food and customer service.
Be Yourself: We’re all about authenticity at StudySmarter. Don’t be afraid to let your personality come through in your application. Use a friendly tone and share stories that reflect who you are and how you align with our family values.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or handled challenges, and how you can bring that energy to our restaurant.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the amazing opportunities we have to offer. Plus, it shows us you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using no frozen ingredients will show your genuine interest in the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your ability to create a positive working environment.
✨Emphasise Customer Service
Five Guys prides itself on customer satisfaction. Be ready to share stories about how you've gone above and beyond for customers in previous roles. This will demonstrate that you understand the importance of delivering an exceptional experience.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, relate your personal values and work ethic to these principles to show you're a great fit for the team.
