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- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Why this job: Grow your career in a fun environment with opportunities for advancement.
- Qualifications: Ambition and leadership skills are key; experience in hospitality is a plus.
- Other info: Participate in team events and competitions while developing your career.
The predicted salary is between 27000 - 42000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy. In every restaurant, talented Assistant Managers work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring, and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities, and provides an excellent level of customer service.
Our Assistant Managers demonstrate leadership, coaching, and direction while bringing our values to life for their team and our customers.
Responsibilities:
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an 'above and beyond' experience for your team while creating an awesome working environment
- Ensuring every customer is delighted with their order and their Five Guys experience – dealing with complaints promptly in an open and honest way
- Leading from the front, hands-on working with the team on the line and on the floor with customers
- Supporting your General Manager and delivering store results
- Having full ownership of your P&L, driving sales while controlling costs
- Running smooth day-to-day operations, thinking about long-term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step could be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager, or a role in the Support Office. Five Guys isn’t just a job – it can be a career!
Benefits:
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions – 'Fry Cup' and 'Olympics'
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
Assistant Manager in Solihull employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Solihull
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, plus it shows you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially around leadership and customer service.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've led a team or improved customer satisfaction. This will demonstrate your ability to deliver results and inspire others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Solihull
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for burgers and customer service.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Manager role. Mention specific examples of how you've led teams or improved customer experiences in the past.
Show Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to emphasise any leadership experience you have. Share stories that demonstrate your ability to inspire and coach others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you know everything about the restaurant's history, values, and their 'perfect and serve' philosophy. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead and inspire your team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing talent. Be ready to discuss how you can create a positive working environment.
✨Customer Service is Key
Be prepared to talk about your approach to customer service. Think of specific instances where you've gone above and beyond to ensure customer satisfaction. This aligns perfectly with the restaurant's commitment to delivering an excellent experience.
✨Understand P&L Responsibilities
Since you'll be responsible for driving sales and controlling costs, brush up on your knowledge of profit and loss statements. Be ready to discuss how you would manage these aspects effectively to contribute to the restaurant's success.
