Shift Manager Permanent
Shift Manager Permanent

Shift Manager Permanent

Gloucester Full-Time 27000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
  • Company: Join Five Guys, the burger restaurant known for fresh ingredients and exceptional service.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and flexible financial wellbeing options.
  • Why this job: Be part of a vibrant team, develop your career, and make customers smile every day.
  • Qualifications: No specific qualifications required, just a passion for great food and customer service.
  • Other info: Opportunities for career growth and participation in team events and competitions.

The predicted salary is between 27000 - 42000 £ per year.

We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. In every restaurant, you\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU\’LL BE Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn\’t just a job –

Shift Manager Permanent employer: Five Guys

Five Guys is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those looking to grow their careers in the hospitality industry. With competitive benefits such as an achievable bonus scheme, paid breaks, and access to wellbeing support, employees enjoy a rewarding environment where they can thrive while serving delicious, high-quality food. Located in a dynamic setting, our Shift Managers play a crucial role in fostering a fun and engaging atmosphere, ensuring both team satisfaction and customer delight.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager Permanent

✨Tip Number 1

Show your passion for burgers and fries! When you meet with us, share your favourite burger combinations or experiences at other restaurants. This enthusiasm can really set you apart.

✨Tip Number 2

Demonstrate your leadership skills during the interview. Think of examples where you've successfully led a team or resolved conflicts. We love to see candidates who can inspire and motivate others.

✨Tip Number 3

Familiarise yourself with our values and how they translate into daily operations. Be ready to discuss how you would embody these values as a Shift Manager and create a positive environment for both staff and customers.

✨Tip Number 4

Prepare to talk about customer service scenarios. Think of times when you went above and beyond for a customer or handled a complaint effectively. We want to know how you ensure every customer leaves happier!

We think you need these skills to ace Shift Manager Permanent

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Coaching and Mentoring
Attention to Detail
Ability to Work Under Pressure
Adaptability
Operational Efficiency
Positive Attitude
Staff Motivation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Manager. Tailor your application to highlight relevant experiences that demonstrate your leadership and customer service skills.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in management or customer service roles. Use bullet points to make it easy to read and focus on achievements that align with the values of Five Guys.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully led teams or improved customer experiences in the past, and explain why you want to work at Five Guys.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Shift Manager.

How to prepare for a job interview at Five Guys

✨Show Your Passion for Quality

Make sure to express your enthusiasm for delivering perfect burgers and fries. Share any relevant experiences where you ensured high standards in food quality or customer service.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, resolve conflicts, and create a positive working environment.

✨Emphasise Customer Service Experience

Discuss your approach to customer service and how you handle complaints. Be ready to provide specific examples of times when you went above and beyond to ensure customer satisfaction.

✨Align with Company Values

Familiarise yourself with the company's values and culture. During the interview, demonstrate how your personal values align with theirs, particularly in terms of teamwork and leading from the front.

Shift Manager Permanent
Five Guys
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