Shift Manager - Central London, West End Apply now
Shift Manager - Central London, West End

Shift Manager - Central London, West End

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Lead the team to deliver perfect burgers and fries while ensuring a fun work environment.
  • Company: Join a family-run burger restaurant known for quality and integrity since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and employee discounts.
  • Why this job: Be part of a competitive and enthusiastic team with opportunities for career growth.
  • Qualifications: Looking for energetic leaders who are passionate about customer service.
  • Other info: Participate in team competitions and enjoy social events!

The predicted salary is between 24000 - 36000 £ per year.

Shift Manager – Central London, West End Shift Manager Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge. REWARDS An achievable quarterly bonus scheme worth up to £3,000 a year An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance OTHER AWESOME PERKS Days out and social events Team competitions – “Fry Cup” and “Olympics” Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme YOU’LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People – Leading from the front and being hands on Customer service WHAT YOU’LL BE DOING Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries. Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team. Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way. You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management. You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job – it can be a career!

Shift Manager - Central London, West End employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer in the heart of Central London’s West End, where our family-oriented culture fosters enthusiasm and integrity. With competitive rewards including achievable bonuses, generous holiday allowances, and unique perks like free meals and team competitions, we ensure our Shift Managers not only lead a dynamic team but also enjoy a fulfilling work environment. We are committed to your growth, offering clear pathways for career advancement, making Five Guys not just a job, but a place to build a rewarding career.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager - Central London, West End

Tip Number 1

Show your enthusiasm for the brand! When you engage with us, make sure to express your passion for burgers and fries, and how you align with our values of integrity, competition, and family. This will help you stand out as a candidate who truly understands our culture.

Tip Number 2

Highlight your leadership skills! As a Shift Manager, you'll be leading from the front. Share specific examples of how you've successfully managed teams in the past, especially in fast-paced environments. This will demonstrate your ability to create a positive working atmosphere.

Tip Number 3

Prepare to discuss customer service excellence! We value providing an 'above and beyond' experience for our customers. Think of instances where you've turned a negative situation into a positive one, and be ready to share those stories during your conversation with us.

Tip Number 4

Familiarize yourself with our menu and operations! Knowing our products inside and out will not only impress us but also show that you're serious about the role. Consider visiting one of our locations to get a feel for the environment and the team dynamics.

We think you need these skills to ace Shift Manager - Central London, West End

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Hands-On Approach
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Adaptability
Enthusiasm for Food Quality
Integrity
Ability to Motivate Team Members

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show that you align with their culture.

Highlight Relevant Experience: Emphasize any previous experience in the food service industry or management roles. Be specific about your responsibilities and achievements that relate to leading a team and ensuring customer satisfaction.

Showcase Your Leadership Skills: Discuss your leadership style and provide examples of how you've successfully managed a team in the past. Mention any instances where you created a positive work environment or handled customer complaints effectively.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the role and the brand. Make it personal and engaging to capture the hiring manager's attention.

How to prepare for a job interview at Five Guys

Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how you align with the company's values of being competitive, enthusiastic, and family-oriented.

Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your hands-on approach and how you create a positive working environment, as this role requires leading from the front.

Customer Service Focus

Be ready to discuss your experience in customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the Shift Manager position.

Understand the Company Culture

Research Five Guys' history and values. Be prepared to discuss how you can contribute to maintaining the 'perfect and serve' philosophy and how you would handle challenges while upholding integrity.

Shift Manager - Central London, West End
Five Guys Apply now
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  • Shift Manager - Central London, West End

    London
    Full-Time
    24000 - 36000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-13

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    Five Guys

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