Shift Manager

Shift Manager

Camberley Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
  • Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Be part of a vibrant team, develop your career, and make customers smile every day.
  • Qualifications: No specific experience required, just a passion for great food and leadership.
  • Other info: Participate in team competitions and enjoy social events while growing your career!

The predicted salary is between 24000 - 36000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Burgers & Fries and Incredible Careers!

We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.

In every restaurant, you\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.

Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.

REWARDS

  • An achievable bonus scheme worth up to 10% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
  • 28 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions – \”Fry Cup\” and \”Olympics\”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

AS A SHIFT MANAGER YOU\’LL BE

  • Responsible for Crew & Quality Control
  • Supporting the General Manager in the delivery of perfect burgers and fries while providing a \”above & beyond\” experience for your team and customers
  • Creating an awesome working environment where people are happy to come to work and have fun!
  • Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way
  • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
  • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area

AS A SHIFT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People – Leading from the front and being hands on
  • Customer service

INCREDIBLE CAREERS WITH FIVE GUYS

  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
  • Your next step would be an Assistant Manager
  • Five Guys isn\’t just a job – it can be a career!

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Shift Manager employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme, generous holiday allowances, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a fun, supportive environment, Five Guys is the perfect place for those looking to build a meaningful career in the hospitality industry.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

Tip Number 1

Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their philosophy during the interview.

Tip Number 2

Prepare examples from your past experiences that showcase your leadership skills and ability to manage a team effectively. Highlight situations where you improved team performance or customer satisfaction.

Tip Number 3

Show enthusiasm for the role by visiting a Five Guys location before your interview. Engage with staff and customers to get a feel for the environment, which will help you speak authentically about your passion for the brand.

Tip Number 4

Be ready to discuss how you would handle specific challenges in a fast-paced restaurant setting. Think of scenarios related to customer complaints or team dynamics, and prepare your strategies for addressing them.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Coaching and Mentoring
Operational Efficiency
Adaptability
Positive Attitude
Food Safety Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Manager. Highlight your relevant experience in your application.

Tailor Your CV: Make sure your CV reflects your leadership skills, customer service experience, and ability to work in a fast-paced environment. Use specific examples that demonstrate how you've successfully managed teams or improved customer satisfaction.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Five Guys and how your values align with theirs. Be sure to include any relevant achievements that make you a strong candidate.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Shift Manager.

How to prepare for a job interview at Five Guys

Show Your Passion for Quality

Make sure to express your enthusiasm for delivering high-quality food and service. Talk about your experiences with maintaining standards and how you can contribute to the Five Guys philosophy of 'perfect and serve'.

Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Share specific examples of how you've successfully managed a team in the past, highlighting your coaching and direction skills.

Emphasise Customer Service Excellence

Prepare to discuss how you handle customer complaints and ensure satisfaction. Provide examples of how you've gone above and beyond to create a positive experience for customers.

Align with Company Values

Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to explain how these values resonate with you and how you embody them in your work.

Shift Manager
Five Guys
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  • Shift Manager

    Camberley
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-09-29

  • F

    Five Guys

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