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- Tasks: Lead shifts, ensure quality control, and create a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
- Benefits: Enjoy bonuses, paid holidays, free meals, and flexible financial wellbeing options.
- Why this job: Be part of a vibrant team, grow your career, and delight customers every day.
- Qualifications: No specific experience required, just a passion for burgers and people!
- Other info: Participate in team competitions and enjoy social events.
The predicted salary is between 24000 - 36000 £ per year.
Burgers & Fries and Incredible Careers!We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Learn more about the general tasks related to this opportunity below, as well as required skills. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward
– 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions
– Fry Cup and Olympics Five Guys Perks
– employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU'LL BE Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience
– You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT Perfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People
– Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow
– we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job
– it can be a career!
Locations
Shift Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their philosophy during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any experiences where you improved team performance or customer satisfaction.
✨Tip Number 3
Be ready to discuss how you handle customer complaints. Five Guys values an open and honest approach, so prepare to share specific instances where you turned a negative experience into a positive one.
✨Tip Number 4
Research the latest trends in the fast-food industry, especially around customer service and food quality. Being knowledgeable about the market can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Manager. Tailor your application to highlight relevant experience in leadership, customer service, and team management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any experience in the food service industry or management positions. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and enhance customer experiences.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific values of Five Guys that resonate with you and provide examples of how you've embodied similar values in your past work.
Showcase Your Leadership Skills: In both your CV and cover letter, highlight instances where you've successfully led a team or improved customer satisfaction. Use metrics or specific outcomes to demonstrate your impact, such as increased sales or improved team morale.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Quality
Make sure to express your enthusiasm for delivering perfect burgers and fries. Share any relevant experiences where you ensured high standards in food quality or customer service, as this aligns with the company's values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team, resolved conflicts, or motivated staff in previous roles. This will show that you're ready to take on the responsibilities of the position.
✨Emphasise Customer Service Experience
Highlight your experience in providing exceptional customer service. Be ready to discuss how you've handled complaints or gone above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, weave these values into your responses to demonstrate that you are a good cultural fit for the team.
