Shift Manager

Shift Manager

Basingstoke Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
  • Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
  • Why this job: Be part of a vibrant team, develop your career, and make customers smile every day.
  • Qualifications: No specific experience required, just a passion for great food and leadership.
  • Other info: Participate in team competitions and enjoy enhanced maternity/paternity leave.

The predicted salary is between 24000 - 36000 Β£ per year.

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In every restaurant, you\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to Β£2, Long service Love2Shop voucher reward – 5 years Β£, 10 years Β£1, 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream.
The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS Days out and social events Team competitions – \”Fry Cup\” and \”Olympics\” Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us
Apprenticeships to gain recognised qualifications, skills and progression opportunities Enhanced Maternity Competitive, Enthusiastic, Family, Get It Done and Integrity People – Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn\’t just a job – it can be a career

Shift Manager employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a fun, supportive environment, Five Guys is the perfect place for those looking to build a meaningful career in the hospitality industry.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their philosophy during the interview.

✨Tip Number 2

Prepare examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlight situations where you improved team performance or customer satisfaction.

✨Tip Number 3

Show enthusiasm for the role by visiting a Five Guys location before your interview. Engage with staff and customers to get a feel for the environment, which will help you speak authentically about your passion for the brand.

✨Tip Number 4

Be ready to discuss how you would handle specific challenges in a fast-paced restaurant setting. Think about scenarios involving customer complaints or team dynamics, and prepare your approach to resolving them.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Coaching and Mentoring
Operational Efficiency
Adaptability
Positive Attitude
Hands-On Approach

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Five Guys. Highlight your leadership skills and experience in customer service in your application.

Tailor Your CV: Customise your CV to reflect the qualities Five Guys values, such as enthusiasm, integrity, and a hands-on approach. Include specific examples of how you've demonstrated these traits in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to delivering excellent customer service. Mention why you want to work at Five Guys specifically and how you align with their values.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Five Guys

✨Show Your Passion for Quality

Make sure to express your enthusiasm for delivering high-quality food and service. Talk about your experiences with maintaining standards and how you can contribute to the Five Guys philosophy of perfection.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Share specific examples of how you've successfully managed a team, resolved conflicts, or motivated staff in previous roles. This will show that you're ready to take on the responsibilities of the position.

✨Emphasise Customer Service Experience

Highlight your commitment to customer satisfaction. Discuss any past experiences where you went above and beyond to ensure customers left happy, as this aligns perfectly with Five Guys' values.

✨Prepare for Scenario Questions

Expect questions about how you'd handle specific situations, such as dealing with complaints or managing a busy shift. Practising your responses to these scenarios will help you feel more confident during the interview.

Shift Manager
Five Guys
Location: Basingstoke

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