At a Glance
- Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Other info: Opportunities for career growth and participation in fun team events.
- Why this job: Be part of a vibrant team, develop your career, and make customers smile every day.
- Qualifications: No specific experience required, just a passion for great food and leadership.
The predicted salary is between 24000 - 36000 £ per year.
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER YOU'LL BE
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn't just a job - it can be a career!
Shift Manager in Gloucester employer: Five Guys
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a fun, supportive environment, Five Guys is the perfect place for those looking to build a meaningful career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Gloucester
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their philosophy during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any experiences where you improved team performance or customer satisfaction.
✨Tip Number 3
Be ready to discuss how you handle customer complaints. Five Guys values open and honest communication, so prepare to share specific instances where you turned a negative experience into a positive one.
✨Tip Number 4
Research the latest trends in the fast-food industry, especially around customer service and food quality. Being knowledgeable about the market can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Shift Manager in Gloucester
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and expectations of a Shift Manager. Highlight your relevant experience in your application.
Tailor Your CV:Make sure your CV reflects your leadership skills and customer service experience. Use specific examples that demonstrate how you've successfully managed teams or improved customer satisfaction.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are passionate about burgers and fries, and how you align with Five Guys' values.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Quality
Make sure to express your enthusiasm for delivering high-quality food and service. Talk about your experiences with maintaining standards and how you can contribute to the Five Guys philosophy of 'perfect and serve'.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Share examples from your past where you've successfully managed a team, resolved conflicts, or motivated others to achieve their best.
✨Emphasise Customer Service Experience
Highlight your commitment to customer satisfaction. Be prepared to discuss how you've handled complaints in the past and what steps you took to ensure customers left happy.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to explain how these values resonate with you and how you embody them in your work.
