Shift Manager

Shift Manager

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team to deliver perfect burgers and fries while ensuring customer satisfaction.
  • Company: Join a family-run burger restaurant with a commitment to quality since 1986.
  • Benefits: Enjoy bonuses, paid holidays, free meals, and employee discounts.
  • Why this job: Be part of a fun, enthusiastic team that values integrity and personal growth.
  • Qualifications: No specific qualifications required, just a passion for great food and people.
  • Other info: Opportunities for career advancement and participation in team competitions.

The predicted salary is between 24000 - 36000 £ per year.

Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have tons of integrity, we are enthusiastic, we are competitive and we just get it done - whatever the challenge.

REWARDS

  • An achievable bonus scheme worth up to 10% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 28 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance

OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions - "Fry Cup" and "Olympics"
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Leading from the front and being hands on
  • Customer service

WHAT YOU'LL BE DOING

  • Responsible for Crew & Quality Control
  • Supporting the General Manager in the delivery of perfect burgers and fries.
  • Provide an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
  • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!

Shift Manager employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values integrity, enthusiasm, and teamwork. Located in a dynamic environment, our Shift Managers enjoy competitive benefits including an achievable bonus scheme, generous holiday allowance, and opportunities for personal and professional growth, all while being part of a family-oriented team that celebrates success together. With unique perks like free meals during shifts and engaging team competitions, we ensure that every day at work is not just a job, but a rewarding career journey.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During your interview, be ready to share examples of how you've embodied these values in your previous roles.

✨Tip Number 2

Showcase your leadership skills by discussing specific instances where you've successfully managed a team or resolved conflicts. Highlighting your hands-on approach will resonate well with the management style they are looking for.

✨Tip Number 3

Prepare to discuss customer service scenarios. Think of times when you went above and beyond for a customer, as this aligns with their goal of providing an exceptional dining experience.

✨Tip Number 4

Research the company’s history and its commitment to quality. Being able to articulate why you want to work for Five Guys and how you can contribute to their mission will set you apart from other candidates.

We think you need these skills to ace Shift Manager

Leadership Skills
Customer Service Excellence
Team Management
Conflict Resolution
Time Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Adaptability
Hands-On Approach
Organisational Skills
Motivational Skills
Knowledge of Food Safety Standards

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.

Tailor Your CV: Highlight relevant experience in the food service industry, particularly any roles that involved team leadership or customer service. Use specific examples to demonstrate how you've successfully managed teams or improved customer experiences.

Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering excellent customer service and your enthusiasm for the role. Mention how you can contribute to creating a positive work environment and ensuring quality control.

Showcase Your Leadership Skills: Emphasise your ability to lead by example and manage shifts effectively. Provide examples of how you've handled challenges in previous roles, focusing on your problem-solving skills and hands-on approach.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how you can contribute to creating an awesome working environment.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and ability to motivate others.

✨Emphasise Customer Service

Highlight your commitment to providing excellent customer service. Be ready to discuss how you've handled complaints in the past and how you ensure every customer leaves happy.

✨Align with Company Values

Familiarise yourself with the company's values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work and how they resonate with your personal philosophy.

Shift Manager
Five Guys
F
  • Shift Manager

    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-04-20

  • F

    Five Guys

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