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For Companies At a Glance
- Tasks: Lead the team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and employee discounts.
- Why this job: Be part of a fun, enthusiastic team that values integrity and growth opportunities.
- Qualifications: A passion for customer service and a hands-on leadership style are essential.
- Other info: Opportunities for career advancement to Assistant Manager and beyond!
The predicted salary is between 24000 - 36000 £ per year.
Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. We have tons of integrity, we are enthusiastic, we are competitive and we just get it done - whatever the challenge.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - "Fry Cup" and "Olympics"
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Leading from the front and being hands on
- Customer service
WHAT YOU'LL BE DOING
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries.
- Provide an "above and beyond" experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Shift Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlighting your hands-on experience will resonate well with the management style they value.
✨Tip Number 3
Prepare to discuss how you handle customer complaints and ensure satisfaction. Being able to demonstrate your problem-solving skills and commitment to customer service will set you apart.
✨Tip Number 4
Engage with current employees or read reviews about working at Five Guys. This insight can provide you with valuable information to discuss during your interview, showing your genuine interest in the company culture.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Five Guys' values such as integrity, enthusiasm, and a family-oriented approach. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight relevant experience in customer service and team leadership. Emphasise any previous roles where you managed a team or ensured quality control, as these are key aspects of the Shift Manager role.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for the food industry and your commitment to providing excellent customer service. Mention specific examples of how you've created positive work environments in past roles.
Showcase Your Problem-Solving Skills: In your application, include examples of how you've dealt with challenges in previous jobs. Highlight your ability to handle complaints and ensure customer satisfaction, which is crucial for this position.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how you can contribute to creating an awesome working environment.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead from the front. Prepare examples of how you've successfully managed teams in the past, highlighting your hands-on approach and ability to motivate others.
✨Emphasise Customer Service
Be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with the company's values.
✨Align with Company Values
Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work and how they influence your management style.
