At a Glance
- Tasks: Lead the team to deliver perfect burgers and fries while ensuring a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant known for quality and integrity since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and perks like team events and discounts.
- Why this job: Grow your career in a supportive environment with a focus on teamwork and customer satisfaction.
- Qualifications: Enthusiasm for great food and customer service; leadership skills are a plus.
- Other info: Opportunities for career advancement to Assistant Manager and beyond!
The predicted salary is between 30000 - 42000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Five Guys is expanding and we are looking for a Shift Manager to join our new and exciting opening in Reading which is a short walk from Winnersh Triangle Station.
Burgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.
These days, we\’re still just as much a family as we always have been. We have tons of integrity, we\’re enthusiastic, we\’re competitive, and we just get it done – whatever the challenge.
REWARDS
- An achievable quarterly bonus scheme worth up to £3,000 a year
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – \”Fry Cup\” and \”Olympics\”
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU\’LL BE ENTHUSIASTIC ABOUT
- Perfect burgers and fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Leading from the front and being hands on
- Customer service
WHAT YOU\’LL BE DOING
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries.
- Provide an \”above and beyond\” experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
- Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way.
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Your next step would be an Assistant Manager.
- Five Guys isn\’t just a job – it can be a career!
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Shift Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarize yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Show how you embody these values in your interactions during the interview process.
✨Tip Number 2
Prepare to discuss your experience in leading teams and providing excellent customer service. Think of specific examples where you went above and beyond to create a positive work environment or resolve customer complaints.
✨Tip Number 3
Research the local area around Reading and Winnersh Triangle Station. Being knowledgeable about the community can help you connect with the team and customers, showing that you're invested in the role.
✨Tip Number 4
Be ready to demonstrate your hands-on approach to management. Share experiences where you led by example on the floor, ensuring quality control and a smooth operation during busy shifts.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Five Guys' values such as enthusiasm, integrity, and family spirit. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasize any previous management or customer service experience you have. Be specific about your achievements and how they relate to ensuring quality control and leading a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to providing excellent customer service. Mention your ability to handle complaints and create a positive work environment.
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Include relevant skills such as leadership, teamwork, and problem-solving, and ensure it reflects your enthusiasm for the position.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for burgers and fries! Talk about why you love the Five Guys philosophy of quality and integrity, and how that aligns with your own values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your hands-on approach and how you create a positive work environment where everyone feels valued.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Align with Company Values
Familiarize yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to explain how you embody these values in your work.