Shift Manager

Shift Manager

Bromborough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
  • Company: Join the family-run Five Guys, known for quality and fun!
  • Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
  • Why this job: Be part of a vibrant team and create memorable experiences for customers.
  • Qualifications: Passion for customer service and leadership skills are essential.
  • Other info: Participate in team events and competitions while growing your career!

The predicted salary is between 28800 - 43200 £ per year.

Burgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986. In every restaurant, you\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKSDays out and social events Team competitions – Fry Cup and Olympics Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU\’LL BEResponsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun! Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area AS A SHIFT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUTPerfect Burgers and Fries Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity People – Leading from the front and being hands on Customer service INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn\’t just a job – it can be a career

Shift Manager employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to thrive. As a Shift Manager, you'll enjoy competitive rewards, including an achievable bonus scheme, generous holiday allowance, and opportunities for career advancement within our family-run business. With a focus on employee wellbeing and a fun, supportive environment, Five Guys is the perfect place for those looking to build a meaningful career in the hospitality industry.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories.

✨Tip Number 3

Be hands-on during the interview! If possible, ask if you can shadow a current Shift Manager for a bit. This shows your enthusiasm for the role and gives you a taste of what it's like to work at Five Guys.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Five Guys team. Don’t miss out on this opportunity!

We think you need these skills to ace Shift Manager

Leadership
Coaching
Customer Service
Quality Control
Problem-Solving
Team Management
Communication Skills
Adaptability
Conflict Resolution
Hands-On Approach
Time Management
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.

Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others or handled challenges in a team setting – we love to see that!

Be Authentic and Honest: We value integrity, so don’t be afraid to be yourself in your application. Share your real experiences and how they align with our values. Authenticity goes a long way in making a great impression!

Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!

How to prepare for a job interview at Five Guys

✨Know Your Burgers and Fries

Before the interview, brush up on the menu and understand what makes Five Guys special. Be ready to discuss your favourite items and how you would ensure they are served to perfection. This shows your enthusiasm for the brand and its values.

✨Demonstrate Leadership Skills

As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver excellent customer service.

✨Emphasise Customer Experience

Think about how you would handle customer complaints and ensure every guest leaves happy. Be ready to share specific strategies you've used in the past to enhance customer satisfaction and create a positive dining experience.

✨Show Your Enthusiasm for Teamwork

Five Guys values a fun and collaborative work environment. During the interview, express your passion for teamwork and share stories that illustrate how you contribute to a positive atmosphere. Mention any team competitions or events you've participated in to show you're a team player.

Shift Manager
Five Guys
Location: Bromborough
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