At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run Five Guys, known for quality and fun.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a vibrant team and make every customer's day better!
- Qualifications: Passion for food, leadership skills, and a commitment to great service.
- Other info: Exciting team events and a supportive work environment await you!
The predicted salary is between 28800 - 43200 £ per year.
Burgers & Fries and Incredible Careers!
If you think you are the right match for the following opportunity, apply after reading the complete description.
We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.
In every restaurant, you\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
REWARDSAn achievable bonus scheme worth up to 10% of annual salary
An additional Secret Shopper bonus worth up to £2,000
Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
28 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKSDays out and social events
Team competitions – Fry Cup and Olympics
Five Guys Perks – employee discount program
Access to wellbeing support and employee assistance programme (EAP)
Development opportunities to grow a career with us!
Enhanced Maternity & Paternity Leave
Pension scheme
AS A SHIFT MANAGER YOU\’LL BEResponsible for Crew & Quality Control
Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers
Creating an awesome working environment where people are happy to come to work and have fun!
Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way
You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU\’LL BE ENTHUSIASTIC ABOUTPerfect Burgers and Fries
Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
People – Leading from the front and being hands on
Customer service
INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
Your next step would be an Assistant Manager
Five Guys isn\’t just a job – it can be a career
Shift Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories during your interview.
✨Tip Number 3
Show your enthusiasm for burgers and fries! When you apply, let your passion for the food and the customer experience shine through. Share why you love Five Guys and how you can contribute to making every customer's visit unforgettable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Show Your Passion for Burgers & Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others and created a positive work environment in your past roles.
Be Authentic and Honest: We value integrity at Five Guys, so be yourself in your application. Share your real experiences and how they align with our values. Honesty goes a long way in making a great first impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the core values of Five Guys. They pride themselves on quality and customer satisfaction, so be ready to discuss how you can contribute to maintaining their 'perfect and serve' philosophy.
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. This will show that you're ready to take charge!
✨Be Hands-On in Your Approach
Five Guys values a hands-on management style. During the interview, express your willingness to work alongside your team on the line and in the dining area. Share any relevant experiences where you’ve rolled up your sleeves to get the job done.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and ensuring satisfaction. Think of specific instances where you've turned a negative experience into a positive one. This will highlight your commitment to excellent customer service.