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For Companies At a Glance
- Tasks: Lead shifts, ensure quality burgers and fries, and create a fun work environment.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for fresh ingredients.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a vibrant team, develop your career, and delight customers every day.
- Qualifications: No specific qualifications required, just a passion for great food and leadership.
- Other info: Opportunities for career growth and participation in fun team events.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Burgers & Fries and Incredible Careers! We\\\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\\\’ve stuck to the same \\u0027perfect and serve\\u0027 philosophy since our family business began in 1986. In every restaurant, you\\\’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.
Responsibilities
- AS A SHIFT MANAGER YOU\\\’LL BE
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management
- You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining area
Enthusiastic About
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Leading from the front and being hands on
- Customer service
Rewards
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to GBP2,000
- Long service Love2Shop voucher reward – 5 years GBP500, 10 years GBP1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
Other Awesome Perks
- Days out and social events
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
Incredible Careers with Five Guys
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
- Your next step would be an Assistant Manager
- Five Guys isn\\\’t just a job – it can be a career!
#J-18808-Ljbffr
Shift Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you improved team performance or customer satisfaction.
✨Tip Number 3
Be ready to discuss how you handle customer complaints. Five Guys values open and honest communication, so prepare a few scenarios where you turned a negative experience into a positive one.
✨Tip Number 4
Demonstrate your enthusiasm for the role by researching the company’s history and its approach to food quality. Showing genuine interest can set you apart from other candidates.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Shift Manager. Tailor your application to highlight relevant experiences that demonstrate your leadership and customer service skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in management or customer service roles. Use bullet points to make it easy to read and focus on achievements that align with Five Guys' values.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you embody the values of Five Guys, such as being competitive, enthusiastic, and having integrity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at Five Guys
✨Show Your Passion for Quality
Make sure to express your enthusiasm for delivering perfect burgers and fries. Share any relevant experiences where you ensured high standards in food quality or customer service, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to coach and motivate others, as well as how you handle challenges and complaints effectively.
✨Emphasise Teamwork and Fun
Discuss how you create a positive working environment. Share anecdotes that showcase your ability to foster teamwork and make work enjoyable, which is crucial for maintaining morale in a busy restaurant setting.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how these values resonate with you and how you embody them in your work.
