Senior Digital Marketing Manager: Loyalty & CX Across Europe

Senior Digital Marketing Manager: Loyalty & CX Across Europe

Full-Time 56700 - 69300 £ / year (est.) No working from home possible
Five Guys

At a Glance

  • Tasks: Lead digital marketing strategies to enhance customer experience across Europe.
  • Company: Join the dynamic team at Five Guys, a beloved global brand.
  • Benefits: Enjoy competitive pay, flexible working options, and growth opportunities.
  • Other info: Be part of a fast-paced environment with a focus on innovation and collaboration.
  • Why this job: Make a real impact on customer loyalty and experience in a thriving international market.
  • Qualifications: Proven experience in digital marketing and customer experience management.

The predicted salary is between 56700 - 69300 £ per year.

Five Guys is seeking a Senior Digital Marketing Manager to lead the digital customer experience across UK and European markets, including France, Germany, and Spain.

You will own the end-to-end journey across Rewards, CRM, website, kiosks, and delivery platforms, driving loyalty and a seamless, commercially effective experience.

The role blends digital marketing, CX, loyalty, and commercial leadership to shape a growing international business with strategic impact.

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Senior Digital Marketing Manager: Loyalty & CX Across Europe employer: Five Guys

Five Guys in Sevenoaks is an exceptional employer that prioritises a vibrant work culture and employee development. With rewarding benefits like a 20% bonus scheme, private medical insurance, and paid breaks, we ensure our team members feel valued and supported while they lead their stores to success. Join us to be part of a passionate team dedicated to delivering the perfect burger experience in a dynamic environment.

Five Guys

Contact Details:

Five Guys Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Digital Marketing Manager: Loyalty & CX Across Europe

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Five Guys and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Five Guys are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Five Guys on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Five Guys. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Senior Digital Marketing Manager: Loyalty & CX Across Europe

Digital Marketing
Customer Experience (CX)
Loyalty Program Management
CRM Management
Website Management
Kiosk Operations
Delivery Platform Integration

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Five Guys. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Five Guys:Show us that you’ve done your homework! In your application, briefly mention what you admire about Five Guys’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Five Guys

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Five Guys will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Five Guys, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.