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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a fun environment where you can grow your career and make an impact.
- Qualifications: Hands-on leadership skills and a passion for customer service.
- Other info: Participate in team events and competitions while enjoying employee discounts.
The predicted salary is between 30000 - 42000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have stuck to the same perfect serve philosophy.
In every restaurant, you will find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring, and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities, and provides an excellent level of customer service.
Our Assistant Managers demonstrate leadership, coaching, and direction while bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills, and progression opportunities
- Enhanced Maternity & Paternity Leave
- Pension scheme
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - you will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands-on working with the team on the line and on the floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day-to-day operations, thinking about long-term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Experienced hands-on leadership skills
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS: If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager, leading to a future as an Area Trainer, District Manager, or a role in the Support Office. Five Guys isn't just a job - it can be a career.
Assistant Manager in Ross on Wye employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Ross on Wye
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your hands-on leadership skills.
✨Tip Number 3
Show your enthusiasm for burgers and fries! Talk about your passion for food and customer service. This will help you connect with the interviewers and show that you’re a great fit for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your appreciation and keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Manager in Ross on Wye
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you're not just looking for any job, but that you're genuinely excited about being part of our Five Guys family.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and coached others in previous roles – we love to see that!
Be Authentic and Honest: We value integrity at Five Guys, so be yourself in your application. Don't be afraid to share your personality and what makes you unique. We want to know the real you, not just a list of qualifications.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your enthusiasm and passion for joining our team. Plus, it’s super easy!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Before the interview, make sure you’re well-versed in the menu and the brand's philosophy. Familiarise yourself with their commitment to fresh ingredients and customer service. This will show your passion for the role and help you connect with the interviewers.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team or handled difficult situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in this role. Be ready to discuss how you’ve gone above and beyond for customers in previous positions. Share specific stories that highlight your problem-solving skills and dedication to creating a positive experience.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Think about how these values resonate with your own work ethic and be prepared to discuss how you embody them in your professional life.
