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- Tasks: Lead multiple restaurants, drive performance, and coach teams to deliver exceptional customer experiences.
- Company: Join a family-run burger restaurant known for quality and integrity since 1986.
- Benefits: Generous bonuses, private healthcare, life assurance, pension scheme, and 25 days holiday.
- Why this job: Be a key player in a dynamic environment where your leadership makes a real difference.
- Qualifications: Experience in fast-paced QSR or retail, with strong people leadership and commercial skills.
- Other info: Foster a culture of diversity and inclusion while driving team engagement and success.
The predicted salary is between 36000 - 60000 £ per year.
We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.We\’re looking for an enthusiastic and hands-on District Manager who thrives on driving performance through people, lives and breathes our values, and is a natural leader.WHAT YOU\’LL BE DOINGAs a Five Guys District Manager, you\’ll be the driving force behind the success of multiple restaurants in your District. You\’ll work shoulder-to-shoulder with our General Managers and crew, leading by example and coaching teams to deliver results in both sales and customer experience. Own the performance of your district – regularly visiting your stores, supporting GMs and adding value on each visit Live the Five Guys values every day Build strong teams through performance reviews, succession planning, and clear development paths. Deliver on KPIs across sales, labour, turnover, customer service, and compliance. Drive behaviours, not just results and coaching your managers to lead with passion and purpose. keeping turnover low and engagement high Foster a culture of diversity, equity, and inclusion where every crew member thrives LEAD WITH INTEGRITY You\’ll lead by example with a growth mindset, promoting innovation, wellbeing, and continuous improvement. Keep teams, customers, and the brand safe and legal Be the go-to person for coaching, compliance, and operational excellence Build strong cross-functional relationships with the Support Office and other District Managers WHAT YOU\’LL BRING: ideally in fast-paced QSR, hospitality or retail A love for people leadership, coaching, and performance management Commercial acumen with experience managing P&Ls, labour budgets, and driving like-for-like sales A competitive spirit with the ability to lead, motivate and inspire your people Strong communication, emotional intelligence, and the drive to get things done SUCCESS MEASURES: Hitting KPIs across people, operations, customer experience, compliance, and financials Building a strong succession pipeline and developing internal talent Delivering against your district\’s P&L, labour targets, and GP Driving employee engagement and customer satisfaction scores REWARDS AND BENEFITS: A generous performance based bonus Private Healthcare (through Vitality) Life Assurance – your family is part of our family Participation in a pension scheme 25 Days holiday bank holidays Long service awards Electric Car Schemed02fcfcb-6df4-40ee-95cf-3eb059ce3173
Regional Manager - Service Quality employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager - Service Quality
✨Tip Number 1
Get to know the company culture before your interview. Dive into their values and mission, especially since they’re all about that 'perfect and serve' philosophy. This will help you connect your experience with what they stand for.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve driven performance or coached a team to success. Be ready to share these examples during your chat, as they’ll want to see how you embody their values.
✨Tip Number 3
Show your competitive spirit! They’re looking for someone who can motivate and inspire. Bring that energy to the interview and let them know how you plan to keep turnover low and engagement high in your district.
✨Tip Number 4
Don’t forget to ask questions! Inquire about their approach to diversity and inclusion or how they measure success in customer satisfaction. This shows you’re genuinely interested and ready to lead with integrity.
We think you need these skills to ace Regional Manager - Service Quality
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you love people leadership and driving performance. Share specific examples that highlight your passion for the hospitality industry!
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in fast-paced environments and any relevant achievements in managing P&Ls or driving sales. We appreciate when candidates take the time to align their skills with what we’re looking for.
Be Authentic: We value integrity and authenticity, so be yourself in your application. Share your unique experiences and how they’ve shaped your leadership style. This helps us get a real sense of who you are and how you might fit into our Five Guys family.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and culture before you apply.
How to prepare for a job interview at Five Guys
✨Know the Company Inside Out
Before your interview, make sure you understand Five Guys' values and their 'perfect and serve' philosophy. Familiarise yourself with their menu and what sets them apart from other burger restaurants. This will show your enthusiasm and commitment to the brand.
✨Showcase Your Leadership Skills
As a District Manager, you'll need to demonstrate your people leadership abilities. Prepare examples of how you've successfully coached teams, driven performance, and fostered a positive work culture in previous roles. Be ready to discuss specific KPIs you've achieved.
✨Emphasise Your Commercial Acumen
Highlight your experience with managing P&Ls and labour budgets. Be prepared to discuss how you've driven sales and improved customer satisfaction in past positions. This will show that you have the financial savvy needed for the role.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the company's approach to employee engagement or how they foster diversity and inclusion within their teams. This shows you're genuinely interested in contributing to their culture and success.
