At a Glance
- Tasks: Lead quality standards for protein across our supply chain and ensure top-notch product quality.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy a generous bonus, pension scheme, and perks like discounts and wellbeing support.
- Other info: Dynamic role with opportunities for growth and travel across multiple countries.
- Why this job: Make a real impact on food quality while travelling across Europe.
- Qualifications: Experience in the meat industry and strong supplier management skills required.
The predicted salary is between 50000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive and we just get it done - whatever the challenge.
We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect.
WHAT YOU'LL BE RESPONSIBLE FOR:
- Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards.
- Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met.
- Support Procurement with the technical integrity of new supplier integration and supply base improvements.
- Create and document clear procedures and ways of working with stakeholders across all territories.
- Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes.
- Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms.
- Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution.
- Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met.
- Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions.
- Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information.
- Stay up to date on relevant legislation and identify risks and opportunities.
- Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability.
- Support technical projects, customer complaint investigations and provide cover for the wider team.
WHAT WE'RE LOOKING FOR:
- Ideal background:
- Strong technical and quality experience within the meat industry or protein supply chain.
- Experience managing supplier performance, audits and finished goods standards.
- Confident working across Procurement, Supply Chain, Operations and suppliers.
- Strong problem-solving skills with experience of root cause analysis and corrective actions.
- Solid knowledge of food safety, labelling and allergen compliance.
- Style and mindset:
- Comfortable owning standards and driving continuous improvement.
- Strong relationship builder who can influence suppliers and internal teams.
- Flexible and open to travel across territories.
WHY JOIN US
You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store.
TRAVEL
This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany.
OUR REWARDS AND BENEFITS
- A generous annual bonus based on business performance.
- Pension scheme.
- Enhanced Maternity and Paternity leave.
- Electric car salary sacrifice scheme.
- Long service rewards after 5 and 10 years with Five Guys.
- Five Guys Perks & discounts.
- Invite to our annual General Managers conference - this year we celebrated in Rome!
- Life assurance.
- Private medical via Vitality.
- Wellbeing support.
Protein Quality & Supplier Standards Lead employer: Five Guys
Join a vibrant family-run burger restaurant that has been serving up quality since 1986, where integrity and enthusiasm are at the heart of our culture. As a Protein Quality & Supplier Standards Lead, you'll have the opportunity to make a significant impact on our product standards while enjoying a supportive work environment that values employee growth and offers generous benefits, including a bonus scheme, enhanced parental leave, and wellbeing support. With regular travel across Europe, you'll build strong relationships with suppliers and ensure our commitment to quality is upheld across all territories.
StudySmarter Expert Advice🤫
We think this is how you could land Protein Quality & Supplier Standards Lead
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to protein quality and supplier standards. Think about your past experiences and how they align with the job description. We want you to shine and show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Protein Quality & Supplier Standards Lead
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, let your enthusiasm for quality and standards shine through. We love candidates who are as passionate about protein and supplier management as we are, so share any relevant experiences that highlight your commitment to excellence.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Protein Quality & Supplier Standards Lead role. Use keywords from the job description to demonstrate that you understand what we're looking for and how your skills align with our needs.
Be Clear and Concise:We appreciate straightforward communication, so keep your application clear and to the point. Highlight your key achievements and experiences without unnecessary fluff, making it easy for us to see why you're a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at Five Guys!
How to prepare for a job interview at Five Guys
✨Know Your Protein Inside Out
Make sure you brush up on your knowledge of protein quality and safety standards. Familiarise yourself with the latest regulations and best practices in the meat industry, as this will show your potential employer that you're serious about the role and understand the technical aspects they care about.
✨Showcase Your Relationship-Building Skills
Since this role involves working closely with suppliers and internal teams, be prepared to discuss how you've successfully built relationships in the past. Share specific examples of how you've influenced others or resolved conflicts, as this will demonstrate your ability to collaborate effectively.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you've handled quality issues in previous roles. Think of a few examples where you used root cause analysis to identify problems and implement corrective actions. This will highlight your problem-solving skills and your proactive approach to maintaining high standards.
✨Be Ready to Discuss Continuous Improvement
This position is all about driving continuous improvement, so come prepared with ideas on how you would enhance supplier quality management systems. Think about processes you've improved in the past and be ready to share your thoughts on how to elevate standards in this new role.
