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- Tasks: Lead and inspire teams to deliver exceptional customer service and drive profitability.
- Company: Join the vibrant Five Guys family, known for its fun and energetic culture.
- Benefits: Enjoy a competitive salary, bonuses, free meals, and 33 days of paid holiday.
- Why this job: Be a brand ambassador and make a real impact in a fast-paced environment.
- Qualifications: Hands-on leadership experience and a passion for customer service.
- Other info: Exciting career progression opportunities and a supportive team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, optimises all sales opportunities while delivering an excellent level of customer service.
Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.
REWARDS- An achievable 20% bonus scheme, increasing to 30% once you have your own store - paid quarterly
- An additional Secret Shopper bonus worth up to £2
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £, 10 years £
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions – "Fry Cup" and "Olympics"
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity
INCREDIBLE CAREERS WITH FIVE GUYS: Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job – it can be a career. If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
General Manager in Manchester employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former Five Guys employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a General Manager role. Personal connections can give you the inside scoop!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you would lead a team, handle customer service challenges, and drive sales. We want to see your passion for the brand and your leadership skills shine through!
✨Tip Number 3
Showcase your achievements! When discussing your past roles, highlight specific examples of how you’ve improved operations or boosted team morale. Numbers speak volumes, so if you’ve increased sales or reduced costs, let us know!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Five Guys family. Let’s get you started on this exciting journey!
We think you need these skills to ace General Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the Five Guys brand and how you can inspire your team to deliver top-notch customer service.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your leadership experience and any achievements in customer service or sales. We want to know how you've made a difference in your previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We value integrity and authenticity, so let us see the real you! Share your story and what drives you to lead and develop others.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you on the path to joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' values and what makes them unique. Familiarise yourself with their menu, customer service philosophy, and any recent news about the company. This will show your genuine interest and help you connect your experience to their brand.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where your actions directly contributed to customer satisfaction and loyalty.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team culture, growth opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.