At a Glance
- Tasks: Lead maintenance across 60 restaurants, ensuring smooth operations and safety standards.
- Company: Join Five Guys, a dynamic brand known for its vibrant culture and delicious food.
- Benefits: Enjoy a generous bonus, pension scheme, and perks like discounts and wellbeing support.
- Other info: Opportunity for career growth with exciting projects and annual conferences in amazing locations.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in facilities management and strong problem-solving abilities are essential.
The predicted salary is between 41000 - 45000 £ per year.
Location: London based with frequent travel to the South of England and the Midlands
This is a high-impact, field-based role responsible for the delivery of both reactive and planned maintenance across a region of circa 60 restaurants.
Your focus will be simple:
- Keep our restaurants trading
- Minimise disruption and downtime
- Ensure every store meets safety and brand standards
You’ll work closely with Operations, Property, and Construction teams, while managing contractors and driving continuous improvement across your region.
WHAT YOU'LL BE DOING
- Operational Excellence
- Minimise store closures, equipment downtime, and maintenance disruption
- Take ownership of all building fabric, systems, and equipment across your region
- Resolve complex maintenance issues, bringing in specialist support where required
- Field Leadership
- Regularly visit restaurants to assess condition and identify repairs and improvement plans
- Build strong relationships with General Managers, District Managers and Regional Directors
- Lead regional conversations on maintenance performance and trends
- Project & Investment Management
- Manage capital investment projects from scope to handover
- Ensure work is delivered on time, within budget, and aligned to brand standards
- Understand and balance spend against store P&L impact
- Compliance & Standards
- Ensure all stores meet Health & Safety and statutory requirements
- Maintain high standards aligned to Five Guys design and construction principles
- Use CAFM data to identify trends and drive improvements
- Continuous Improvement
- Identify opportunities to improve systems, processes, and supplier performance
- Champion best practice across the Property and Maintenance function
WHAT WE'RE LOOKING FOR
We’re looking for someone who thrives in a fast-paced, multi-site environment and can balance hands-on problem solving with strategic thinking.
Experience & Knowledge
- Proven experience in Facilities or Property Maintenance within a multi-site environment
- Ideally from hospitality, retail, or food & beverage
- Strong understanding of building systems, including HVAC and commercial kitchen equipment
- Experience managing contractors and capital projects
Skills & Capability
- Highly organised and able to manage multiple priorities across a large region
- Strong stakeholder management – confident working with senior operational teams
- Data-driven mindset with experience using CAFM systems
- Comfortable working both independently and as part of a wider team
Qualifications (desirable)
- FM or property-related qualification (BIFM, MRICS, or equivalent)
- Degree, HND, or similar in Facilities Management, Engineering, or Business
OUR REWARDS AND BENEFITS
- A generous annual bonus based on business performance
- Pension scheme
- Enhanced Maternity and Paternity leave
- Electric car salary sacrifice scheme
- Long service rewards after 5 and 10 years with Five Guys
- Five Guys Perks & discounts
- Invite to our annual General Managers conference - this year we celebrated in Rome!
- Life assurance
- Private medical via Vitality
- Wellbeing support
Maintenance Manager employer: Five Guys
Five Guys is an exceptional employer, offering a dynamic work environment where Maintenance Managers can thrive in a fast-paced, multi-site setting across London and the South of England. With a strong focus on operational excellence, employee growth opportunities, and a generous benefits package including bonuses, enhanced leave, and wellbeing support, Five Guys fosters a culture of collaboration and continuous improvement, making it an attractive place for those seeking meaningful and rewarding employment.
