At a Glance
- Tasks: Lead quality standards for protein across our supply chain and ensure top-notch product quality.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy a generous bonus, pension scheme, and perks like discounts and wellbeing support.
- Other info: Dynamic role with opportunities for growth and travel across multiple countries.
- Why this job: Make a real impact on food quality and safety while travelling across Europe.
- Qualifications: Experience in the meat industry and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive and we just get it done - whatever the challenge.
We are looking for a hands-on Technical & Quality Manager to lead technical standards and product quality across our supply chain, from suppliers through to restaurants across all JV territories. This role has a strong protein focus, so experience in the meat industry is ideal. You will be the go-to technical partner for protein, owning supplier quality performance, finished goods standards, food safety, compliance and continuous improvement. You will spend time on-site with suppliers and in restaurants, building strong relationships and driving consistent execution to the standards our customers expect.
WHAT YOU'LL BE RESPONSIBLE FOR:
- Own and continuously improve our Supplier Quality Management system, including onboarding suppliers, managing specifications, approving labels and maintaining finished goods standards.
- Act as the technical lead and subject matter expert for protein, ensuring standards, safety and quality are consistently met.
- Support Procurement with the technical integrity of new supplier integration and supply base improvements.
- Create and document clear procedures and ways of working with stakeholders across all territories.
- Monitor supplier quality performance, reduce non-compliance and lead improvement projects that strengthen safety and quality outcomes.
- Partner with Operations and restaurants to resolve product quality issues, including daily management of Product Issue Forms.
- Set and maintain achievable quality standards with suppliers aligned to finished goods expectations and in-store execution.
- Lead store calibrations and product testing, driving corrective action with suppliers where standards are not met.
- Investigate and manage quality issues at distribution centres and supplier sites using root cause analysis and corrective actions.
- Ensure label compliance in each country of operation and maintain accurate allergen, ingredient and nutritional information.
- Stay up to date on relevant legislation and identify risks and opportunities.
- Maintain an effective TACCP system, identifying technical risks and strengthening supply chain security and sustainability.
- Support technical projects, customer complaint investigations and provide cover for the wider team.
WHAT WE'RE LOOKING FOR:
- Ideal background:
- Strong technical and quality experience within the meat industry or protein supply chain.
- Experience managing supplier performance, audits and finished goods standards.
- Confident working across Procurement, Supply Chain, Operations and suppliers.
- Strong problem-solving skills with experience of root cause analysis and corrective actions.
- Solid knowledge of food safety, labelling and allergen compliance.
- Style and mindset:
- Comfortable owning standards and driving continuous improvement.
- Strong relationship builder who can influence suppliers and internal teams.
- Flexible and open to travel across territories.
WHY JOIN US
You will play a key role in protecting and elevating our core product standards, with a particular focus on protein, helping ensure quality and consistency from source to store.
TRAVEL
This role supports all JV territories and will involve regular travel across the UK, France, Spain and Germany.
OUR REWARDS AND BENEFITS
- A generous annual bonus based on business performance.
- Pension scheme.
- Enhanced Maternity and Paternity leave.
- Electric car salary sacrifice scheme.
- Long service rewards after 5 and 10 years with Five Guys.
- Five Guys Perks & discounts.
- Invite to our annual General Managers conference - this year we celebrated in Rome!
- Life assurance.
- Private medical via Vitality.
- Wellbeing support.
Protein Quality & Supplier Standards Lead in London employer: Five Guys
At Five Guys, we pride ourselves on being more than just a burger restaurant; we are a family that values integrity, enthusiasm, and a commitment to excellence. As the Protein Quality & Supplier Standards Lead, you will have the opportunity to make a significant impact on our product quality and safety standards while enjoying a supportive work culture that fosters growth and development. With competitive benefits, including a generous bonus scheme, enhanced parental leave, and opportunities for travel across Europe, joining our team means being part of a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Protein Quality & Supplier Standards Lead in London
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show you're not just another candidate but someone who genuinely gets their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to protein quality and supplier standards. Think about your past experiences and how they relate to the role. Confidence is key, so rehearse until you feel ready to ace it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Protein Quality & Supplier Standards Lead in London
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, let your enthusiasm for quality and standards shine through. We love candidates who are as passionate about protein and supplier management as we are, so share any relevant experiences that highlight your commitment to excellence.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience in the meat industry and any specific achievements related to supplier performance and food safety. We want to see how you can bring value to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, especially those that relate to technical standards and quality management. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at Five Guys!
How to prepare for a job interview at Five Guys
✨Know Your Protein Inside Out
Make sure you brush up on your knowledge of protein quality standards and the meat industry. Be ready to discuss specific examples of how you've managed supplier performance or improved product quality in the past. This will show that you're not just familiar with the concepts, but that you can apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've tackled quality issues using root cause analysis. Think about challenges you've faced in previous roles and how you resolved them. This will demonstrate your ability to think critically and act decisively, which is crucial for this position.
✨Build Relationships, Even in the Interview
Since this role involves a lot of collaboration with suppliers and internal teams, practice how you would build rapport during the interview. Use examples of how you've successfully influenced stakeholders in the past, and be ready to discuss your approach to maintaining strong relationships.
✨Stay Current with Industry Standards
Familiarise yourself with the latest food safety regulations and labelling requirements. Being able to discuss recent changes or trends in the industry will show that you're proactive and committed to continuous improvement, aligning perfectly with the company's values.
