At a Glance
- Tasks: Serve customers, cook burgers and fries, and ensure top-notch service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Competitive pay, paid breaks, free meals, and 28 days holiday.
- Other info: No zero-hour contracts, employee discounts, and awesome perks await you!
- Why this job: Fast-paced environment with real career growth opportunities and fun team events.
- Qualifications: Team player with a positive attitude and a passion for quality food.
The predicted salary is between 12 - 14 £ per hour.
BURGERS & FRIES AND INCREDIBLE CAREERS! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: £11.25 - £13.25 per hour, depending on where you are located
- 18 and over: £12.90 - £14.70 per hour, depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you're part-time)
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- No 0-hour contracts here!
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
AS A CREW MEMBER, YOU'LL BE RESPONSIBLE FOR
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
- Working on all stations from Till to the Grill, so be ready to work hard.
- Communicating and working together as a team to get the job done.
- Setting the restaurant up for success - we prep first thing in the morning and by night we are cleaning the restaurant back to new!
WHAT YOU BRING TO THE TABLE
- People – You enjoy working as part of a team and supporting those around you, bringing a positive can-do attitude to every shift
- Quality Food – You take pride in preparing high-quality food and following standards to get it right every time
- Customer Service – You’re friendly, approachable and enjoy creating great experiences for every customer
- Attention to Detail – You care about cleanliness, food safety, and getting it right the first time
- Fast-Paced – You thrive in a busy environment and stay calm under pressure
- Our Values – You live our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Over 70% of our managers have been internally promoted with many joining as a Crew Member. Five Guys isn’t just a job – it can be a career!
Crew Member — Fast-Paced Food Service & Career Growth in London employer: Five Guys
At Five Guys, we pride ourselves on being more than just a fast-paced food service; we are a family that values our Crew Members and their growth. With competitive pay, generous rewards, and a vibrant work culture that encourages teamwork and excellence, we offer an environment where you can thrive. Join us for not only a job but a meaningful career, with over 70% of our managers promoted from within, ensuring your hard work is recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member — Fast-Paced Food Service & Career Growth in London
✨Tip Number 1
Get to know the Five Guys vibe! Before your interview, pop into a restaurant and soak up the atmosphere. Chat with the crew, observe how they interact with customers, and get a feel for the fast-paced environment. This will help you show your enthusiasm and understanding of the role during your interview.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy lunch rush or a customer complaint. Being able to demonstrate your ability to stay calm and friendly under pressure will make you stand out as a candidate who fits right in with our team.
✨Tip Number 3
Show off your teamwork spirit! During the interview, share examples of how you've worked well with others in the past. We love crew members who can communicate effectively and support their teammates, so let us know how you bring that positive energy to the table!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys family. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace Crew Member — Fast-Paced Food Service & Career Growth in London
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know how much you love burgers and fries! Share any experiences you've had in food service or cooking that highlight your enthusiasm for quality food.
Highlight Teamwork Skills:We’re all about teamwork at Five Guys, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a job, school project, or sports team, we want to see how you can contribute to our crew!
Be Yourself:Don’t be afraid to let your personality shine through in your application. We value authenticity and want to know what makes you unique. A friendly, approachable tone can go a long way in showing us you’d fit right in!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you started on your journey with Five Guys. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Five Guys
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to quality ingredients and customer service, as this will show your genuine interest in the brand and its values.
✨Show Your Team Spirit
As a Crew Member, teamwork is essential. Be prepared to share examples of how you've worked effectively in a team before. Highlight your positive attitude and willingness to support your colleagues, as this aligns perfectly with what Five Guys is looking for.
✨Demonstrate Your Customer Service Skills
Think of specific instances where you've provided excellent customer service. Whether it’s resolving a complaint or going the extra mile for a customer, be ready to discuss these experiences. This will help you stand out as someone who can create great experiences for customers.
✨Prepare for a Fast-Paced Environment
Five Guys is all about speed and efficiency. During the interview, express your ability to thrive under pressure and manage multiple tasks at once. You might even want to mention any previous experience in fast-paced settings to reinforce your suitability for the role.
