At a Glance
- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.
- Company: Join a family-run burger restaurant with a passion for quality since 1986.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.
- Other info: Opportunities for career advancement and team competitions await!
- Why this job: Grow your career in a fun environment while making customers happy.
- Qualifications: 1-2 years of management experience in hospitality or QSR.
The predicted salary is between 30000 - 40000 £ per year.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR
- Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Always leading with our values
- Spotting potential and developing your team to ensure there is a strong talent pipeline
WHAT YOU BRING TO THE TABLE
- Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
- Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
- Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don’t just manage; you develop people and identify future talent.
- Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career.
Assistant Manager in Livingston employer: Five Guys
At Five Guys, we pride ourselves on creating a vibrant and supportive work environment where our Assistant Managers can thrive. With competitive rewards, including an achievable bonus scheme and generous holiday allowances, we prioritise employee wellbeing and development, offering clear pathways for career progression within our family-run business. Join us in delivering exceptional customer experiences while enjoying team events and a culture that values enthusiasm, integrity, and fun.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Livingston
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Assistant Manager role.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've led teams in the past. Highlight your ability to inspire and coach others, as this is key for the Assistant Manager position.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or growth opportunities. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Assistant Manager in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love burgers and fries, and how excited you are about leading a team in a fast-paced environment.
Tailor Your Experience:Make sure to highlight your relevant experience in management and customer service. We’re looking for someone who can demonstrate their ability to drive results and create an awesome working environment, so be specific about your achievements!
Be Authentic:We value integrity and authenticity, so don’t be afraid to show your personality in your application. Share your unique approach to leadership and how you embody our values – Competitive, Enthusiastic, Family, Get It Done, and Integrity.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know Your Stuff
Before the interview, make sure you understand the company’s values and how they relate to the role of Assistant Manager. Familiarise yourself with their menu and the importance of customer satisfaction in their business model. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your previous management experience and how you've successfully led a team. Prepare specific examples where you’ve motivated staff, handled complaints, or improved customer satisfaction scores. This is your chance to shine as a leader!
✨Demonstrate Financial Acumen
Since the role involves P&L management, be prepared to talk about your experience with controlling costs and driving sales. Bring examples of how you’ve managed inventory or reduced waste in past roles. Numbers speak volumes, so have some figures ready!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
