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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Enjoy competitive pay, bonuses, free meals, and 28 days paid holiday.
- Why this job: Be part of a fun, dynamic environment where you can grow your career.
- Qualifications: Enthusiasm for customer service and leadership skills are essential.
- Other info: Participate in team events and competitions while enjoying great perks.
The predicted salary is between 28800 - 43200 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have adhered to the same 'perfect and serve' philosophy. In every restaurant, you will find talented Shift Managers who support the General and Assistant Managers to ensure that every shift is run to Five Guys standards, and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers demonstrate leadership, coaching, and direction to the team, bringing our values to life for their team and our customers.
Rewards:
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
Other Awesome Perks:
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
As a Shift Manager, you will be:
- Responsible for Crew & Quality Control
- Supporting the General Manager in delivering perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience, dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
As a Shift Manager, you will be enthusiastic about:
- Perfect Burgers and Fries
- Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Leading from the front and being hands-on
- Customer service
Incredible Careers with Five Guys:
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career.
Catering Manager in Heaton Chapel employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager in Heaton Chapel
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' social media and website. Understanding their values and vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Think of examples from your past experiences where you've successfully managed a group or resolved conflicts, and be ready to share those stories.
✨Tip Number 3
Be hands-on during the interview! If you get the chance, show your enthusiasm for working on the line and interacting with customers. This will highlight your commitment to delivering the perfect burger and fries experience, which is at the heart of Five Guys.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the Five Guys team. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Catering Manager in Heaton Chapel
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best burger experience possible.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. Talk about how you've motivated others and created a positive work environment in your past roles.
Be Authentic and Honest: We value integrity at Five Guys, so be yourself in your application. Share your real experiences and how they align with our values. Honesty goes a long way in making a great first impression!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Five Guys family!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Make sure you’re well-versed in the menu and the Five Guys philosophy. Familiarise yourself with their commitment to quality and how they prepare their food. This shows your genuine interest in the brand and will help you answer questions about how you would maintain those standards.
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver excellent customer service.
✨Emphasise Customer Experience
Five Guys prides itself on customer satisfaction. Be ready to discuss how you would handle customer complaints and ensure every guest leaves happy. Think of specific instances where you’ve gone above and beyond for customers in previous roles.
✨Align with Their Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, weave these values into your responses to show that you not only understand them but also embody them in your work ethic.