Five Guys is seeking a Head of Customer Experience to lead customer support and feedback initiatives across all interaction points. The ideal candidate will possess hands-on customer service experience in hospitality or retail and demonstrate strong skills in communication and influencing change. You will be accountable for ensuring that customer interactions reflect the brand's values of freshness, quality, and comfort. This position includes benefits such as a generous annual bonus, pension scheme, and private medical insurance. #J-18808-Ljbffr
