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- Tasks: Lead and inspire teams to deliver excellent customer service and drive profitability.
- Company: Join a fun and dynamic restaurant team at Five Guys.
- Benefits: Enjoy bonuses, free food, and career development opportunities.
- Why this job: Make an impact while having fun and growing your career in hospitality.
- Qualifications: Hands-on leadership skills and a passion for great food.
- Other info: Participate in team competitions and enjoy social events.
The predicted salary is between 28800 - 43200 ÂŁ per year.
In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.
REWARDS- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to ÂŁ2
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years ÂŁ, 10 years ÂŁ1
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions – “Fry Cup” and “Olympics”
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Apprenticeships to gain recognised qualifications, skills and progression opportunities
- Enhanced Maternity & Paternity Leave
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries
- Providing an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- Leading from the front, you will be hands on working with the team on the line and on floor with customers
- Responsible for supporting your General Manager and delivering store results
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Running smooth day to day operations, thinking about long term plans
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn’t just a job – it can be a career!
Assistant Manager in Harrogate employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your hands-on leadership skills.
✨Tip Number 3
Show your enthusiasm for burgers and fries! Talk about your passion for food and customer service. This will resonate with the hiring team and show that you’re a perfect fit for the Assistant Manager role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team.
We think you need these skills to ace Assistant Manager in Harrogate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for burgers and fries shine through! We want to see that you’re genuinely excited about the role and our values. Share a bit about why you love working in a team and how you can bring that energy to our restaurant.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight any leadership experience and customer service skills you've got. We want to know how you've inspired and coached teams in the past, so don’t hold back on those examples!
Be Authentic: We value integrity and authenticity, so be yourself in your application. Share your personal experiences and what makes you unique. This helps us get a real sense of who you are and how you fit into our Five Guys family.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be one step closer to joining our team!
How to prepare for a job interview at Five Guys
✨Know the Company Values
Before your interview, make sure you understand Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to discuss how these values resonate with you and how you can embody them as an Assistant Manager.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully led, inspired, or coached others in previous roles. Think about specific situations where your leadership made a difference in team performance or customer satisfaction.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Be ready to discuss how you would handle complaints or difficult situations with customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Understand P&L Responsibilities
Since you'll have ownership of the P&L, brush up on your financial knowledge. Be prepared to talk about how you would drive sales while controlling costs. Consider discussing any relevant experience you have with budgeting or financial management in previous positions.