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- Tasks: Lead and inspire your team while managing daily operations and ensuring excellent customer service.
- Company: Join the vibrant Five Guys family, known for its fun and energetic culture.
- Benefits: Enjoy a competitive bonus scheme, free meals, and generous holiday allowance.
- Why this job: Be a brand ambassador and make a real impact in a dynamic environment.
- Qualifications: Hands-on leadership experience and a passion for developing people.
- Other info: Great career development opportunities and a supportive work atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store’s day to day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors who deliver an excellent level of customer service while demonstrating leadership, coaching and direction, bringing our values to life for their team and customers.
Accountable and responsible for your entire store and the people within. Develop and manage the store team, while supporting the delivery of perfect burgers and fries. You will be expected to lead from the front, be hands-on at times and work on the line shoulder to shoulder with our Crew and Managers. You will have full ownership of your P&L, driving sales while controlling costs. Your store should run smoothly day-to-day and you should think about long term planning. Spot potential and develop your team to ensure a strong talent pipeline. Drive the Five Guys culture by role modelling our values and creating an awesome working environment where people are happy to come to work and have fun. You will be responsible for reward and recognition and demonstrate close attention to detail.
Perfect Burgers and Fries – Our values: Competitive, Enthusiastic, Family, Get It Done and Integrity.
People: Experienced hands-on leadership, customer service, and developing your people.
Responsibilities:
- Lead from the front and be hands-on, working on the line with Crew and Managers as needed.
- Own and manage the store's P&L, drive sales and control costs.
- Ensure smooth day-to-day operations and plan for long-term success.
- Develop and manage the store team to build a strong talent pipeline.
- Model the Five Guys culture and values; create a positive working environment.
- Provide reward and recognition and maintain attention to detail.
Benefits and Perks:
- An achievable 30% bonus scheme – paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop vouchers: £500 at 5 years, £1,000 at 10 years
- 33 days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream, a financial wellbeing app
- Other perks: Days out, social events, annual GM conference, team competitions, employee discount program, wellbeing support, career development opportunities, enhanced maternity/paternity leave, pension
General Manager - Winchester employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Winchester
✨Tip Number 1
Get to know the Five Guys culture inside out! When you’re chatting with potential employers, drop in examples of how you embody their values like being competitive and enthusiastic. It shows you’re not just a fit for the role, but for the team too!
✨Tip Number 2
Don’t just sit back and wait for the job to come to you. Be proactive! Visit the store, chat with the crew, and show your passion for the brand. This hands-on approach can really set you apart from other candidates.
✨Tip Number 3
Prepare for those interviews by thinking about how you’d handle real-life scenarios in the store. Whether it’s managing P&L or leading a team, having specific examples ready will demonstrate your leadership skills and problem-solving abilities.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly. Let’s get you on board!
We think you need these skills to ace General Manager - Winchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the Five Guys culture and how you can bring that energy to our team.
Be Specific: Use specific examples from your past experiences to highlight your leadership skills and customer service expertise. We’re looking for real stories that demonstrate how you’ve led teams and delivered results.
Tailor Your Application: Make sure to tailor your application to the General Manager role. Highlight your experience with P&L management and how you've driven sales in previous positions. We want to see how you fit into our vision!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Five Guys
✨Know Your Numbers
As a General Manager, you'll be responsible for the store's P&L. Brush up on your financial knowledge and be ready to discuss how you've driven sales and controlled costs in previous roles. This shows you understand the business side of things.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Highlight your hands-on approach and how you inspire and develop your crew. Be ready to discuss specific instances where you've modelled company values and created a positive work environment.
✨Customer Service is Key
Five Guys prides itself on excellent customer service. Think of times when you've gone above and beyond for customers. Share these stories to demonstrate your commitment to delivering an outstanding experience and how you encourage your team to do the same.
✨Plan for the Future
Discuss your vision for long-term success in the role. Be prepared to talk about how you would develop your team and ensure a strong talent pipeline. This shows that you're not just focused on day-to-day operations but also on building a sustainable future for the store.
