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For Companies At a Glance
- Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality and service.
- Benefits: Enjoy competitive pay, bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Opportunities for career growth and a supportive team culture await you!
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Burgers & Fries and Incredible Careers!We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the stores day to day operations and results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.Our General Managers are our brand ambassadors, they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.REWARDS
- An achievable 30% bonus scheme – paid quarterly
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonus's
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Private medical via Vitality
- Life assurance
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual General Manager conference
- Team competitions – Fry Cup and Olympics
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A GENERAL MANAGER YOU'LL BE
- Accountable and responsible for your entire store and the people within
- Developing and managing the store team, while supporting the delivery of perfect burgers and fries
- You will be expected to lead from the front, you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Your store will need to run smoothly on the day-to-day operations and think about long term planning
- Spotting potential and developing your team to ensure there is a strong talent pipeline
- Drive the Five Guys culture by always role modelling our values
- Creating an awesome working environment where people are happy to come to work and have fun
- Responsible for reward and recognition
- Demonstrate close attention to detail
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills
- Customer service
- Having your people's development at heart
INCREDIBLE CAREERS WITH FIVE GUYS
- Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office
- Five Guys isn't just a job – it can be a career!
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us
General Manager employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with Five Guys' values. Show them you're not just a fit for the role, but for the culture too!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It shows you care about the opportunity and respect the brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering the best food and service.
Highlight Your Leadership Skills: As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've inspired and developed others in previous roles – we love to see that!
Be Authentic and Personable: We’re all about family values here at Five Guys, so don’t be afraid to let your personality come through in your application. Be yourself and share what makes you unique – we want to know the real you!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick and straightforward, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Five Guys
✨Know the Brand Inside Out
Before your interview, make sure you understand Five Guys' philosophy and values. Familiarise yourself with their commitment to quality ingredients and customer service. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight your hands-on approach and how you can motivate others to deliver excellent service.
✨Be Ready to Discuss P&L Management
Understanding profit and loss is crucial for this role. Brush up on your financial knowledge and be prepared to discuss how you've driven sales and controlled costs in previous positions. Bring specific examples of how you've optimised operations to improve profitability.
✨Emphasise Customer Service Excellence
Five Guys prides itself on exceptional customer service. Think of instances where you've gone above and beyond for customers or implemented strategies that enhanced the customer experience. Be ready to share these stories to illustrate your commitment to service.
