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- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join the family-run Five Guys, known for quality and fun!
- Benefits: Enjoy bonuses, paid holidays, free food, and career development opportunities.
- Why this job: Be part of a vibrant team and make every customer's experience unforgettable.
- Qualifications: Passion for great food and strong leadership skills.
- Other info: Fun work environment with team competitions and social events.
The predicted salary is between 24000 - 36000 £ per year.
We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we have maintained our 'perfect and serve' philosophy. In every restaurant, you will find talented Shift Managers who support the General and Assistant Managers to ensure that every shift is run to Five Guys standards, and that every customer leaves the restaurant feeling better than when they arrived.
Our Shift Managers demonstrate leadership, coaching, and direction to the team, bringing our values to life for their team and our customers.
REWARDS
- An achievable bonus scheme worth up to 10% of annual salary
- An additional Secret Shopper bonus worth up to 2,000
- Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000
- 28 Days paid holiday
- Paid breaks
- Free burgers, fries, and shakes while on shift
- Life assurance
- Access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay
OTHER AWESOME PERKS
- Days out and social events
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
AS A SHIFT MANAGER YOU'LL BE
- Responsible for Crew & Quality Control
- Supporting the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun!
- Ensuring every customer is delighted with their order and their Five Guys experience - dealing with complaints promptly in an open and honest way
- Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
- Leading from the front, being hands-on most of the time, working on the line and dining area
AS A SHIFT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done, and Integrity
- People - Leading from the front and being hands-on
- Customer service
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn’t just a job - it can be a career!
Shift Manager - COLCHESTER in Essex employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - COLCHESTER in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' values and make sure you can relate to them. Show us how you embody those values in your past experiences.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to lead from the front. Think of examples where you've successfully managed a team or resolved conflicts, and be ready to share those stories with us.
✨Tip Number 3
Be hands-on during your interview! If possible, demonstrate your enthusiasm for burgers and fries by sharing your favourite cooking tips or customer service experiences. We love candidates who are passionate about what we do!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Five Guys family. Don’t miss out on this incredible opportunity!
We think you need these skills to ace Shift Manager - COLCHESTER in Essex
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best experience for our customers.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading the team, so make sure to showcase any previous experience in leadership roles. Talk about how you've motivated others and created a positive work environment – we love to hear those stories!
Be Authentic and Honest: We value integrity, so be yourself in your application. Share your real experiences and how they align with our values. If you’ve dealt with customer complaints or challenges, tell us how you handled them honestly and openly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys
✨Know Your Burgers and Fries
Before the interview, brush up on the menu and understand what makes Five Guys special. Be ready to discuss your favourite items and how you would ensure they are served to perfection. This shows your passion for the brand and its values.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver great customer service.
✨Emphasise Customer Experience
Think about how you would create an awesome working environment and ensure every customer leaves happy. Be ready to share specific strategies you would implement to handle complaints and enhance the overall dining experience.
✨Align with Company Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During the interview, weave these values into your responses to demonstrate that you embody the culture and can lead your team in living them out.
