General Manager in Edinburgh

General Manager in Edinburgh

Edinburgh Full-Time 36000 - 60000 £ / year (est.) No home office possible
Five Guys

At a Glance

  • Tasks: Lead and inspire your team to deliver perfect burgers and fries while ensuring excellent customer service.
  • Company: Join Five Guys, a family-run burger restaurant with a passion for quality and service.
  • Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days of holiday.
  • Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
  • Qualifications: Hands-on leadership skills and a passion for customer service.
  • Other info: Opportunities for career growth, training, and exciting team events.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers.

REWARDS

  • An achievable 30% bonus scheme - paid quarterly
  • An additional Secret Shopper bonus worth up to £2,000
  • High Performer Awards and Bonuses
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 33 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Private medical via Vitality
  • Life assurance
  • All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

  • Days out and social events
  • Invite to the annual General Manager conference
  • Team competitions - "Fry Cup" and "Olympics"
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Apprenticeships to gain recognised qualifications, skills and progression opportunities
  • Enhanced Maternity & Paternity Leave
  • Pension scheme

AS A GENERAL MANAGER YOU'LL BE

  • Accountable and responsible for your entire store and the people within
  • Developing and managing the store team, while supporting the delivery of perfect burgers and fries
  • You will be expected to lead from the front; you will be hands-on at times which means jumping in and working on the line shoulder to shoulder with our Crew and Managers
  • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
  • Your store will need to run smoothly on the day-to-day operations and think about long-term planning
  • Spotting potential and developing your team to ensure there is a strong talent pipeline
  • Drive the Five Guys culture by always role modelling our values
  • Creating an awesome working environment where people are happy to come to work and have fun
  • Responsible for reward and recognition
  • Demonstrate close attention to detail

YOU'LL BE ENTHUSIASTIC ABOUT

  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Experienced hands-on leadership skills
  • Customer service
  • Having your people's development at heart

INCREDIBLE CAREERS WITH FIVE GUYS

Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.

General Manager in Edinburgh employer: Five Guys

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values enthusiasm and teamwork. Our General Managers enjoy a range of benefits including a generous bonus scheme, extensive holiday allowance, and opportunities for personal and professional growth, all while working in a fun and supportive environment. With a commitment to employee development and a focus on delivering the best burgers and fries, Five Guys is not just a job; it's a pathway to a rewarding career.
Five Guys

Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in Edinburgh

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees at Five Guys. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios specific to the General Manager role. Think about how you would handle team dynamics, customer service challenges, and driving sales. We want you to shine, so rehearse your answers and get comfortable talking about your leadership style!

✨Tip Number 3

Show your passion for burgers and fries! When you apply through our website, make sure to highlight your enthusiasm for the brand and its values. Share any relevant experiences that demonstrate your commitment to delivering excellent customer service and leading a team.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your interest in the position. It’s a great opportunity to reiterate why you’re the perfect fit for the General Manager role and to remind them of your enthusiasm for joining the Five Guys family.

We think you need these skills to ace General Manager in Edinburgh

Leadership Skills
Coaching Skills
Customer Service
Profit and Loss Management (P&L)
Team Development
Sales Optimisation
Attention to Detail
Operational Management
Talent Development
Hands-on Management
Cultural Leadership
Problem-Solving Skills
Communication Skills
Strategic Planning

Some tips for your application 🫡

Show Your Passion for Burgers and Fries: When you're writing your application, let your love for burgers and fries shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering the best food and service possible.

Highlight Your Leadership Skills: As a General Manager, you'll be leading a team, so make sure to showcase your hands-on leadership experience. Share examples of how you've inspired and developed your team in previous roles – we love to see that!

Be Authentic and Personable: We value integrity and a family-like atmosphere, so don’t be afraid to let your personality come through in your application. Write as if you’re chatting with us over a burger – keep it friendly and genuine!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the Five Guys family. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Five Guys

✨Know Your Burgers and Fries

Before the interview, brush up on Five Guys' menu and their commitment to quality. Being able to discuss the importance of fresh ingredients and how they contribute to customer satisfaction will show your passion for the brand.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you inspired or coached your team to achieve great results, as this aligns perfectly with the General Manager role.

✨Understand the P&L

Familiarise yourself with profit and loss statements. Be ready to discuss how you would drive sales while controlling costs, as this is a key responsibility of the General Manager position.

✨Emphasise Customer Service Excellence

Think of instances where you went above and beyond for customers. Be prepared to share these stories during the interview, as delivering excellent customer service is at the heart of Five Guys' philosophy.

General Manager in Edinburgh
Five Guys
Location: Edinburgh

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