At a Glance
- Tasks: Serve customers, cook burgers and fries, and maintain restaurant standards.
- Company: Join Five Guys, a family-run burger restaurant since 1986, known for quality and service.
- Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
- Other info: No zero-hour contracts; many managers started as Crew Members.
- Why this job: Be part of a fun team, compete in events, and grow your career with us!
- Qualifications: Enthusiasm for food and customer service; no prior experience needed.
We\'re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\'ve stuck to the same \'perfect and serve\' philosophy since our family business began in 1986.
In every restaurant, you\'ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\'re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: £11 - £12 per hour depending on where you are located
- 18 and over: £ £13.45 per hour depending on where you are located
- Earn As You Learn - increase your hourly rate by up to 40p
- Secret Shopper - a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you\'re part-time
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
- Days out and social events
- Team competitions - \"Fry Cup\" and \"Olympics\"
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks - employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries - after all, it is what were famous for
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You\'ll need communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new Meaning we can offer contracted hours to suit you - No 0-hour contracts here
- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn\'t just a job - it can be a career
Crew Member in Bracknell employer: Five Guys
At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Crew Member is valued and encouraged to thrive. With competitive pay, generous benefits like paid breaks and free meals, and a strong focus on employee development, we provide the perfect environment for those looking to build a rewarding career in the fast-paced world of hospitality. Join us and be part of a family that celebrates teamwork, quality food, and outstanding customer service!
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member in Bracknell
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Five Guys. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Five Guys
Don't be shy about reaching out to Five Guys directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Crew Member in Bracknell
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Five Guys and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Five Guys
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
