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For Companies At a Glance
- Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
- Company: Join Five Guys, a family-run burger restaurant known for quality and customer service since 1986.
- Benefits: Enjoy flexible hours, paid breaks, free meals, and up to 28 days holiday.
- Why this job: Be part of a fun team with opportunities for career growth and exciting events.
- Qualifications: No experience needed, just bring enthusiasm and a passion for great food.
- Other info: Earn bonuses, enjoy employee discounts, and receive support for your career development.
Overview
In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
Pay & Rewards
YOUR PAY
- Under 18: £11 – £12 per hour depending on where you are located
- 18 and over: £12.40 – £13.45 per hour depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward – 5 years £, 10 years £1,
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you\’re part-time)
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
Other awesome perks
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
You’ll be enthusiastic about
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
What you’ll be doing
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we’re famous for!
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You’ll need communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
Incredible careers with Five Guys
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn’t just a job – it can be a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Five Guys values crew members who are passionate about delivering excellent service, so be sure to share any relevant experiences where you went above and beyond for customers.
✨Tip Number 2
Familiarise yourself with Five Guys' menu and their commitment to quality. Being able to discuss their philosophy of using fresh ingredients and serving perfect burgers and fries will demonstrate your genuine interest in the brand.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Crew Members at Five Guys need to juggle multiple tasks, so share examples of how you've successfully managed busy situations in previous roles or experiences.
✨Tip Number 4
Emphasise your teamwork skills. Since communication and collaboration are key in delivering great service, be prepared to discuss how you've worked effectively as part of a team in the past.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the importance of customer service in delivering quality food.
Tailor Your CV: Highlight any previous experience in customer service or food preparation. Emphasise your enthusiasm for teamwork and your ability to work in a fast-paced environment, as these are key qualities for this role.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for food and customer service. Mention why you want to work at Five Guys specifically and how you align with their values of being competitive, enthusiastic, and having integrity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Five Guys values enthusiasm and a passion for customer service. Make sure to express your excitement about the role and the company during the interview. Share why you love burgers and fries, and how you can contribute to delivering excellent customer experiences.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be working closely with others. Be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues in a fast-paced environment.
✨Understand the Brand
Familiarise yourself with Five Guys' philosophy and values. Knowing their commitment to quality food and customer service will help you align your answers with what they are looking for. Mention specific aspects of their menu or service that resonate with you.
✨Prepare for Practical Scenarios
Expect to be asked how you would handle certain situations, such as dealing with a difficult customer or managing multiple tasks at once. Think through these scenarios beforehand and be ready to demonstrate your problem-solving skills and ability to stay calm under pressure.
