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- Tasks: Serve customers, cook burgers and fries, and maintain restaurant standards.
- Company: Join Five Guys, a family-run burger restaurant known for quality and customer service since 1986.
- Benefits: Enjoy paid breaks, free meals, 28 days holiday, and access to Wagestream for financial wellbeing.
- Why this job: Be part of a fun team with opportunities for growth and recognition through competitions and rewards.
- Qualifications: No specific qualifications needed; just bring enthusiasm and a passion for great food and service.
- Other info: Flexible hours available, no zero-hour contracts, and over 70% of managers started as Crew Members.
Burgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.
In every restaurant, you\’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: 11 – 12 per hour depending on where you are located
- 18 and over: 12.40 – 13.45 per hour depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to 1 per hour
- Long service Love2Shop voucher reward – 5 years 500, 10 years 1,000
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you\’re part-time
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – Fry Cup and Olympics
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
YOU\’LL BE ENTHUSIASTIC ABOUT
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
WHAT YOU\’LL BE DOING
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what were famous for!
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You\’ll need communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn\’t just a job – it can be a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Five Guys values crew members who are passionate about delivering excellent service, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 2
Familiarise yourself with Five Guys' menu and their commitment to quality. Being able to discuss their philosophy on fresh ingredients and perfect burgers will demonstrate your genuine interest in the brand and its values.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since the role involves working closely with others, think of specific instances where you successfully collaborated with a team to achieve a goal or overcome a challenge.
✨Tip Number 4
Express your ambition for growth within the company. Highlighting your desire to develop a career at Five Guys can set you apart, especially since they promote from within and value employees who want to advance.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the importance of customer service, as this will help you tailor your application.
Craft a Tailored CV: Highlight any previous experience in customer service or food preparation. Emphasise your enthusiasm for quality food and teamwork, as these are key aspects of the role at Five Guys.
Write a Strong Cover Letter: In your cover letter, express your passion for working in a fast-paced environment and your commitment to delivering excellent customer service. Mention why you want to work specifically at Five Guys and how you align with their values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for customer service and quality food during the interview. Five Guys values enthusiasm, so share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Teamwork Skills
Since the role involves working closely with others, be prepared to discuss your experience in team settings. Highlight any instances where you successfully collaborated with colleagues to achieve a common goal.
✨Know the Brand
Familiarise yourself with Five Guys' philosophy and values. Understanding their commitment to quality and customer satisfaction will show that you're genuinely interested in the company and its mission.
✨Prepare for Fast-Paced Scenarios
The job is varied and fast-paced, so be ready to discuss how you handle pressure and multitasking. Share specific examples from previous jobs or experiences where you thrived in a busy environment.