Crew Member

Crew Member

Bournemouth Full-Time No home office possible
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At a Glance

  • Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
  • Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
  • Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
  • Why this job: Be part of a fun team with opportunities for growth and exciting competitions like the 'Fry Cup'.
  • Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit!
  • Other info: Great career progression with over 70% of managers promoted from Crew Member roles.

In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

YOUR PAY

  • Under 18: ÂŁ11 – ÂŁ12 per hour depending on where you are located
  • 18 and over: ÂŁ12.40 – ÂŁ13.45 per hour depending on where you are located

REWARDS

  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to ÂŁ1 per hour
  • Long service Love2Shop voucher reward – 5 years ÂŁ, 10 years ÂŁ1,
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you\’re part-time
  • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
  • Crew member of the month and quarter
  • Enhanced Maternity & Paternity Leave
  • Five Guys Perks – employee discount program
  • Awesome Five Guys Merch
  • Pension scheme
  • Development opportunities to grow a career with us!

YOU\’LL BE ENTHUSIASTIC ABOUT

  • People
  • Quality Food
  • Customer Service
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

WHAT YOU\’LL BE DOING

  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we’re famous for!
  • We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
  • You’ll need communicate and work together as a team to get the job done.
  • To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

INCREDIBLE CAREERS WITH FIVE GUYS

  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
  • Over 70% of our managers have been internally promoted with many joining as a Crew Member.
  • Five Guys isn’t just a job – it can be a career!

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Crew Member employer: Five Guys

Five Guys is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for those seeking a rewarding career as a Crew Member. With competitive pay, generous benefits like paid breaks, free meals on shift, and opportunities for advancement, employees are encouraged to thrive in a supportive environment where teamwork and enthusiasm are celebrated. Located in a fast-paced setting, Five Guys offers a unique chance to develop skills while delivering top-notch customer service and enjoying fun team events.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Member

✨Tip Number 1

Show your enthusiasm for customer service during the interview. Five Guys values a friendly and energetic attitude, so be sure to express your passion for helping customers and creating a positive dining experience.

✨Tip Number 2

Familiarise yourself with Five Guys' menu and values before your interview. Being knowledgeable about their offerings and demonstrating an understanding of their commitment to quality will impress the hiring team.

✨Tip Number 3

Prepare to discuss your ability to work in a fast-paced environment. Share examples from previous experiences where you successfully managed multiple tasks or worked under pressure, as this is crucial for a Crew Member role.

✨Tip Number 4

Highlight your teamwork skills. Since you'll be working closely with others, emphasise your ability to collaborate and communicate effectively with colleagues to ensure smooth operations in the restaurant.

We think you need these skills to ace Crew Member

Customer Service Skills
Teamwork
Communication Skills
Time Management
Attention to Detail
Adaptability
Multitasking
Problem-Solving Skills
Basic Food Preparation
Cash Handling
Positive Attitude
Work Ethic
Ability to Work Under Pressure
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service or food preparation. Emphasise any roles where you worked in a fast-paced environment, as this is crucial for the Crew Member position.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working at Five Guys. Mention specific reasons why you want to join their team and how your values align with theirs, such as being competitive and enthusiastic.

Showcase Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team. Highlight experiences where communication and collaboration were key to achieving a goal, as teamwork is essential in this role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Five Guys

✨Show Your Enthusiasm

Make sure to express your passion for customer service and quality food during the interview. Five Guys values enthusiasm, so share examples of how you've gone above and beyond to deliver great service in the past.

✨Demonstrate Teamwork Skills

Since the role involves working closely with others, be prepared to discuss your experience in team settings. Highlight instances where you collaborated effectively to achieve a common goal, as teamwork is crucial at Five Guys.

✨Be Ready for a Fast-Paced Environment

The position is varied and fast-paced, so show that you can handle multiple tasks efficiently. You might be asked situational questions about how you would manage busy periods, so think of relevant experiences to share.

✨Understand the Brand

Familiarise yourself with Five Guys' values and what makes them unique. Being able to articulate why you want to work there and what you appreciate about their approach to food and service will impress your interviewers.

Crew Member
Five Guys
Location: Bournemouth

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