Crew Member

Crew Member

Reading Full-Time No home office possible
Go Premium
Five Guys

At a Glance

  • Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
  • Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
  • Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
  • Why this job: Be part of a fun team with opportunities for career growth and exciting competitions.
  • Qualifications: No specific experience required; just bring enthusiasm and a passion for customer service.
  • Other info: Earn bonuses, enjoy employee discounts, and receive recognition as Crew Member of the month.

.

In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

YOUR PAY

  • Under 18: ÂŁ11 – ÂŁ12 per hour depending on where you are located
  • 18 and over: ÂŁ12.40 – ÂŁ13.45 per hour depending on where you are located
  • REWARDS

  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to ÂŁ1 per hour
  • Long service Love2Shop voucher reward – 5 years ÂŁ, 10 years ÂŁ1,
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you\’re part-time
  • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
  • OTHER AWESOME PERKS

  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
  • Crew member of the month and quarter
  • Enhanced Maternity & Paternity Leave
  • Five Guys Perks – employee discount program
  • Awesome Five Guys Merch
  • Pension scheme
  • Development opportunities to grow a career with us!
  • YOU\’LL BE ENTHUSIASTIC ABOUT

  • People
  • Quality Food
  • Customer Service
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • WHAT YOU\’LL BE DOING

  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what were famous for!
  • We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
  • You’ll need communicate and work together as a team to get the job done.
  • To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
  • INCREDIBLE CAREERS WITH FIVE GUYS

  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
  • Over 70% of our managers have been internally promoted with many joining as a Crew Member.
  • Five Guys isn’t just a job – it can be a career!
  • Crew Member employer: Five Guys

    Five Guys is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for those seeking a rewarding career as a Crew Member. With competitive pay, flexible benefits through Wagestream, and opportunities for advancement—over 70% of our managers started as Crew Members—you'll find a supportive environment that values your contributions and encourages teamwork. Enjoy perks like paid breaks, free meals on shift, and exciting team events while working in a fast-paced setting that celebrates quality food and outstanding customer service.
    Five Guys

    Contact Detail:

    Five Guys Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Crew Member

    ✨Tip Number 1

    Show your enthusiasm for customer service during any interactions you have with us. Whether it's in person or over the phone, a positive attitude and a genuine interest in helping others can really make you stand out as a candidate.

    ✨Tip Number 2

    Familiarise yourself with Five Guys' values and culture. When you understand what we stand for—like quality food and teamwork—you can better demonstrate how you align with our mission during your conversations with us.

    ✨Tip Number 3

    Be prepared to discuss your ability to work in a fast-paced environment. Share examples from previous experiences where you've successfully managed multiple tasks at once, as this is crucial for a Crew Member role.

    ✨Tip Number 4

    If you have any experience in food service or retail, be ready to highlight that. Even if it’s informal, showing that you understand the demands of the job can give you an edge over other candidates.

    We think you need these skills to ace Crew Member

    Customer Service Skills
    Teamwork
    Communication Skills
    Time Management
    Attention to Detail
    Adaptability
    Multitasking
    Problem-Solving Skills
    Work Ethic
    Food Safety Knowledge
    Positive Attitude
    Ability to Work in a Fast-Paced Environment
    Basic Cooking Skills
    Cash Handling Skills

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the importance of customer service, as this will help you tailor your application.

    Craft a Tailored CV: Highlight any previous experience in customer service or food preparation. Emphasise skills that align with the job description, such as teamwork, communication, and a strong work ethic.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Five Guys specifically and how you can contribute to their team culture and standards.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Five Guys

    ✨Show Your Enthusiasm

    Five Guys values enthusiasm and a positive attitude. Make sure to express your excitement about the role and the company during the interview. Share why you love their food and what makes you passionate about customer service.

    ✨Demonstrate Teamwork Skills

    As a Crew Member, you'll be working closely with others. Be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues.

    ✨Prepare for Fast-Paced Scenarios

    The role is varied and fast-paced, so expect questions about how you handle pressure. Think of situations where you've had to think on your feet or manage multiple tasks at once, and be ready to share those experiences.

    ✨Understand Five Guys' Values

    Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to explain how you embody these values and how they align with your work ethic and approach to customer service.

    Crew Member
    Five Guys
    Location: Reading
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    >