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- Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
- Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
- Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
- Why this job: Be part of a fun team with opportunities for growth and exciting competitions like the 'Fry Cup'.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit!
- Other info: Great career progression with over 70% of managers promoted from Crew Member roles.
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In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: £11 – £12 per hour depending on where you are located
- 18 and over: £12.40 – £13.45 per hour depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward – 5 years £, 10 years £1,
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you\’re part-time)
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
YOU\’LL BE ENTHUSIASTIC ABOUT
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
WHAT YOU\’LL BE DOING
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we\’re famous for!
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You’ll need to communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn’t just a job – it can be a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your enthusiasm for customer service during the interview. Five Guys values crew members who are passionate about delivering excellent service, so be ready to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 2
Familiarise yourself with Five Guys' menu and values before your interview. Being knowledgeable about their offerings and demonstrating an understanding of their commitment to quality will impress the hiring team.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Crew Members at Five Guys need to juggle multiple tasks, so share any relevant experiences where you thrived under pressure or managed time effectively.
✨Tip Number 4
Emphasise your teamwork skills. Since communication and collaboration are key in this role, be prepared to discuss how you've successfully worked as part of a team in previous jobs or activities.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or food preparation. Emphasise any previous roles where you worked in a fast-paced environment, as this is crucial for the Crew Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working at Five Guys. Mention your passion for quality food and excellent customer service, and how you align with their values of being competitive, enthusiastic, and having integrity.
Showcase Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team. Highlight any experiences where you collaborated with others to achieve a common goal, as teamwork is essential in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Crew Member.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Five Guys values enthusiasm and a passion for customer service. Make sure to express your excitement about the role and the company during the interview. Share examples of how you’ve delivered great service in the past.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be working closely with others. Highlight your ability to work as part of a team by sharing experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Know the Menu
Familiarise yourself with Five Guys' menu and their commitment to quality food. Being able to discuss their offerings and what makes them special will show that you’re genuinely interested in the brand.
✨Prepare for Practical Scenarios
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think through these scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills.