At a Glance
- Tasks: Serve customers, cook delicious burgers, and make perfect fries in a fast-paced environment.
- Company: Join the vibrant team at Five Guys, known for quality food and amazing service.
- Benefits: Earn competitive pay, enjoy free meals, and receive bonuses for great performance.
- Other info: Enjoy social events, competitions, and opportunities for career advancement.
- Why this job: Be part of a fun team, develop your skills, and grow your career with us!
- Qualifications: Enthusiasm for customer service and teamwork is essential.
The predicted salary is between 12 - 13 £ per hour.
In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: £11 - £12 per hour depending on where you are located
- 18 and over: £12.40 - £13.45 per hour depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward - 5 years £, 10 years £1
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you’re part-time)
- All employees get access to Stream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
YOU'LL BE ENTHUSIASTIC ABOUT
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
WHAT YOU'LL BE DOING
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You’ll need to communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Over 70% of our managers have been internally promoted with many joining as a Crew Member. Five Guys isn’t just a job – it can be a career!
Crew Member employer: Five Guys
Five Guys is an excellent employer for those seeking a dynamic and rewarding career in the fast-paced food service industry. With a strong emphasis on team collaboration, employees enjoy benefits such as paid breaks, free meals during shifts, and clear pay scales, alongside ample opportunities for personal and professional growth. Located in the UK, Five Guys fosters a vibrant work culture that values each crew member's contribution, making it an ideal place for individuals looking to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Five Guys' values and make sure you can show how you fit in. We want to see your enthusiasm for quality food and customer service!
✨Tip Number 2
Practice your communication skills! As a Crew Member, teamwork is key. Try role-playing with a friend to get comfortable with common customer interactions and team scenarios.
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look presentable and ready to work. It shows that you take the opportunity seriously and are ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Five Guys family right from the start!
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and quality food shine through. We want to see that you're excited about the role and ready to deliver amazing experiences to our customers!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you’ve worked in fast-paced environments or provided excellent service – it’ll help us see you as a great fit for our team!
Be Yourself:We love authenticity! Don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you unique – we’re looking for enthusiastic individuals who can bring their own flair to Five Guys.
Apply Through Our Website:For the best chance of joining our crew, make sure to apply directly through our website. It’s super easy, and you’ll get all the info you need about the role and our awesome perks!
How to prepare for a job interview at Five Guys
✨Know the Five Guys Values
Before your interview, take some time to familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to share how you embody these values in your previous experiences, as this will show that you're a great fit for their team.
✨Show Your Passion for Customer Service
As a Crew Member, delivering amazing customer service is key. Think of specific examples from your past where you went above and beyond for a customer. This will demonstrate your enthusiasm for providing top-notch service and your understanding of what it takes to keep customers happy.
✨Be Ready to Discuss Teamwork
Five Guys thrives on teamwork, so be prepared to talk about your experiences working in a team environment. Share stories that highlight your ability to communicate effectively and collaborate with others, especially in fast-paced situations like those you'll encounter in the restaurant.
✨Prepare for Practical Questions
Expect some practical questions during your interview, such as how you would handle a busy shift or a difficult customer. Think through these scenarios beforehand and come up with clear, concise responses that showcase your problem-solving skills and ability to stay calm under pressure.
