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For Companies At a Glance
- Tasks: Serve customers, cook burgers and fries, and keep the restaurant clean.
- Company: Join Five Guys, a family-run burger restaurant with a passion for quality.
- Benefits: Earn up to £13.45 per hour, enjoy free meals, and 28 days paid holiday.
- Why this job: Kickstart your career in a fun, fast-paced environment with growth opportunities.
- Qualifications: No experience needed, just a positive attitude and teamwork spirit.
- Other info: Participate in team competitions and enjoy employee discounts.
Overview
Crew Member – Burgers & Fries and Incredible Careers! We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986. In every restaurant, you\’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
Responsibilities include ensuring we are delivering excellent customer service and serving perfect burgers and fries, being ready to work hard across all stations from Till to the Grill, and communicating and working together as a team to get the job done. To set the restaurant up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new. This means we offer contracted hours to suit you — no 0-hour contracts here!
Responsibilities
- Deliver excellent customer service and serve perfect burgers and fries.
- Work on all stations from Till to the Grill and be ready to work hard.
- Communicate and work together as a team to get the job done.
- Prep first thing in the morning and clean the restaurant at night to set the restaurant up for success.
Careers and Growth
- INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted, with many joining as a Crew Member.
- Five Guys isn\’t just a job — it can be a career!
Pay and Employment Type
- £11.00-12.00 per hour
- Permanent
- Part-time
- Under 18: £11 – £12 per hour depending on location
- 18 and over: £12.40 – £13.45 per hour depending on location
Rewards and Benefits
- Earn As You Learn — increase your hourly rate by up to 40p
- Secret Shopper — bonus up to £1 per hour
- Long service Love2Shop voucher rewards — 5 years £500, 10 years £1,000
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if part-time)
- Access to Stream for financial wellbeing benefits
- Days out and social events
- Team competitions — \”Fry Cup\” and \”Olympics\”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Pension scheme
- Development opportunities to grow a career with us
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Get to know the Five Guys vibe! Before your interview, pop into a restaurant and soak up the atmosphere. Pay attention to how the Crew Members interact with customers and each other. This will help you understand what they value in their team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations, like a busy lunch rush or a tricky customer. Being able to demonstrate your ability to stay calm and friendly under pressure will impress the hiring team.
✨Tip Number 3
Show off your teamwork skills! During the interview, share examples of how you've worked well with others in the past. Five Guys loves a collaborative spirit, so let them know you're ready to jump in wherever needed, from the Till to the Grill.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining the Five Guys family. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Show Your Passion for Burgers and Fries: When you're writing your application, let us know why you love burgers and fries! Share any experiences you've had in food service or your enthusiasm for delivering top-notch customer service. We want to see that you're as fanatical about our food as we are!
Highlight Teamwork Skills: Since we work together to serve up those perfect burgers and fries, it's important to showcase your teamwork skills. Mention any past experiences where you collaborated with others, whether in a job or during school projects. We love a good team player!
Be Ready to Work Hard: The role of a Crew Member is fast-paced and varied, so make sure to convey your readiness to jump into action. Talk about your ability to handle multiple tasks and stay focused under pressure. We appreciate candidates who are ready to roll up their sleeves!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll get to see all the details about the role and our amazing perks. Plus, it shows us you're serious about joining the Five Guys family!
How to prepare for a job interview at Five Guys
✨Know the Five Guys Philosophy
Before your interview, make sure you understand the 'perfect and serve' philosophy that Five Guys stands by. Familiarise yourself with their commitment to fresh ingredients and excellent customer service. This will show your genuine interest in the brand and its values.
✨Show Your Team Spirit
As a Crew Member, teamwork is crucial. Be prepared to discuss examples of how you've worked effectively in a team before. Highlight your ability to communicate and collaborate, as this is key to delivering great service at Five Guys.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle busy situations. Think of times when you've thrived under pressure or juggled multiple tasks. Being able to demonstrate your ability to stay calm and efficient will impress the interviewers.
✨Ask About Growth Opportunities
Five Guys promotes from within, so don’t hesitate to ask about career progression during your interview. Show that you're ambitious and eager to grow with the company. This not only reflects your long-term interest but also aligns with their culture of internal promotions.
