Crew Member

Crew Member

Dudley Full-Time No home office possible
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At a Glance

  • Tasks: Deliver amazing customer service and prepare delicious burgers and fries.
  • Company: Join the Five Guys family, where your work can lead to a fulfilling career.
  • Benefits: Competitive pay, free meals, paid breaks, and opportunities for career growth.
  • Why this job: Be part of a team that values quality and customer satisfaction while having fun.
  • Qualifications: No experience needed, just a passion for great food and teamwork.
  • Other info: Flexible hours, social events, and a supportive environment for personal development.

Overview

In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.

Pay & Rewards

YOUR PAY

  • Under 18: ÂŁ11 – ÂŁ12 per hour depending on where you are located
  • 18 and over: ÂŁ12.40 – ÂŁ13.45 per hour depending on where you are located

REWARDS

  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to ÂŁ1 per hour
  • Long service Love2Shop voucher reward – 5 years ÂŁ, 10 years ÂŁ1,
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you\’re part-time)
  • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

Other awesome perks

  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
  • Crew member of the month and quarter
  • Enhanced Maternity & Paternity Leave
  • Five Guys Perks – employee discount program
  • Awesome Five Guys Merch
  • Pension scheme
  • Development opportunities to grow a career with us!

You’ll be enthusiastic about

  • People
  • Quality Food
  • Customer Service
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

What you’ll be doing

  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we’re famous for!
  • We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
  • You’ll need communicate and work together as a team to get the job done.
  • To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!

Incredible careers with Five Guys

  • If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
  • Over 70% of our managers have been internally promoted with many joining as a Crew Member.
  • Five Guys isn’t just a job – it can be a career!

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Crew Member employer: Five Guys

Five Guys is an exceptional employer that prioritises career development and employee satisfaction, with over 70% of our managers promoted from within. Our vibrant work culture fosters teamwork and flexibility, while our competitive pay, generous benefits, and opportunities for personal growth make it a rewarding place to build a career in the fast-paced food industry.
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Contact Detail:

Five Guys Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Crew Member

✨Tip Number 1

Get to know the Five Guys vibe! Before your interview, pop into a local branch and soak up the atmosphere. Chat with the crew, observe how they interact with customers, and get a feel for the team spirit. This will help you show that you’re genuinely interested in being part of the family.

✨Tip Number 2

Practice your customer service skills! Think about how you would handle different scenarios, like a busy lunch rush or a tricky customer. Being able to demonstrate your ability to stay calm and friendly under pressure will make you stand out during the interview.

✨Tip Number 3

Show off your flexibility! Five Guys values team players who can jump between roles, from the till to the grill. Be ready to discuss your adaptability and willingness to learn new skills. It’s all about showing that you can keep up with the fast-paced environment!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys team. We can’t wait to see your application and hopefully welcome you aboard!

We think you need these skills to ace Crew Member

Customer Service
Teamwork
Communication Skills
Flexibility
Time Management
Attention to Detail
Cooking Skills
Cash Handling

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for burgers and customer service shine through. We want to see that you’re excited about the role and ready to bring your A-game to our team!

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous experience in food service or teamwork that showcases your ability to deliver excellent customer service.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Crew Member position. Remember, we’re all about efficiency here!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Five Guys. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Five Guys

✨Know the Five Guys Philosophy

Before your interview, make sure you understand what makes Five Guys special. They pride themselves on quality and customer service, so be ready to discuss how you can contribute to that. Think about examples from your past experiences where you delivered excellent service or worked with fresh ingredients.

✨Show Your Team Spirit

As a Crew Member, teamwork is key. Be prepared to talk about times when you worked effectively in a team. Highlight your flexibility and willingness to jump between different roles, whether it’s handling the till or cooking on the grill. This will show that you’re ready to pitch in wherever needed.

✨Prepare for Practical Questions

Expect questions that assess your ability to handle busy situations and maintain quality under pressure. Think of scenarios where you had to multitask or manage time effectively. Practising these responses will help you feel more confident during the interview.

✨Ask About Career Growth

Five Guys values internal promotions, so don’t hesitate to ask about career development opportunities. This shows your interest in building a long-term career with them. You might want to inquire about training programs or what paths others have taken to advance within the company.

Crew Member
Five Guys
Location: Dudley

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