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For Companies At a Glance
- Tasks: Deliver amazing customer service and prepare delicious burgers and fries.
- Company: Join the Five Guys family, where your work can lead to a fulfilling career.
- Benefits: Competitive pay, free meals, paid breaks, and opportunities for career growth.
- Why this job: Be part of a team that values quality and customer satisfaction while having fun.
- Qualifications: No experience needed, just a passion for great food and teamwork.
- Other info: Flexible hours, social events, and a supportive environment for personal development.
Overview
Five Guys isn’t just a job – it can be a career. We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Our philosophy is to deliver amazing customer service and perfect burgers and fries, and we value talent that shares this standard.
Responsibilities
- Deliver excellent customer service and ensure consistent quality of burgers and fries.
- Work across all stations from Till to the Grill, prepared to work hard and stay flexible.
- Communicate effectively and work as a team to get the job done.
- Prepare first thing in the morning and help clean and reset the restaurant at night, with contracted hours available.
- Handle till responsibilities and assist with cooking patties on the grill and preparing fries as needed.
Career prospects
- We can provide support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted, with many joining as Crew Members.
Pay and contract
- Under 18: £11 – £12 per hour depending on location
- 18 and over: £12.40 – £13.45 per hour depending on location
- Permanent and Part-time opportunities available
Rewards and benefits
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper bonus – up to £1 per hour
- Long service Love2Shop voucher rewards – £500 at 5 years, £1,000 at 10 years
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if part-time)
- Access to Wagestream for financial wellbeing and flexible benefits
- Days out and social events, team competitions, and employee discounts
- Pension scheme
- Development opportunities to grow a career with us
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Get to know the Five Guys vibe! Before your interview, pop into a local branch and soak up the atmosphere. Chat with the crew, observe how they interact with customers, and get a feel for the team spirit. This will help you show that you’re genuinely interested in being part of the family.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios, like a busy lunch rush or a tricky customer. Being able to demonstrate your ability to stay calm and friendly under pressure will make you stand out during the interview.
✨Tip Number 3
Show off your flexibility! Five Guys values team players who can jump between roles, from the till to the grill. Be ready to discuss your adaptability and willingness to learn new skills. It’s all about showing that you can keep up with the fast-paced environment!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Five Guys team. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for burgers and customer service shine through. We want to see that you’re excited about the role and ready to bring your A-game to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous experience in food service or teamwork that showcases your ability to deliver excellent customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Crew Member position. Remember, we’re all about efficiency here!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Five Guys. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Five Guys
✨Know the Five Guys Philosophy
Before your interview, make sure you understand what makes Five Guys special. They pride themselves on quality and customer service, so be ready to discuss how you can contribute to that. Think about examples from your past experiences where you delivered excellent service or worked with fresh ingredients.
✨Show Your Team Spirit
As a Crew Member, teamwork is key. Be prepared to talk about times when you worked effectively in a team. Highlight your flexibility and willingness to jump between different roles, whether it’s handling the till or cooking on the grill. This will show that you’re ready to pitch in wherever needed.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle busy situations and maintain quality under pressure. Think of scenarios where you had to multitask or manage time effectively. Practising these responses will help you feel more confident during the interview.
✨Ask About Career Growth
Five Guys values internal promotions, so don’t hesitate to ask about career development opportunities. This shows your interest in building a long-term career with them. You might want to inquire about training programs or what paths others have taken to advance within the company.
