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For Companies At a Glance
- Tasks: Serve delicious burgers and fries while providing top-notch customer service.
- Company: Join Five Guys, a brand known for quality food and a supportive work environment.
- Benefits: Enjoy flexible hours, paid breaks, free meals, and exciting team events.
- Why this job: Kickstart your career with opportunities for growth and a fun, energetic culture.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork spirit!
- Other info: Be part of our new Stoke-on-Trent location and join us for a Recruitment Day!
Responsibilities
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we\’re famous for!
- Working on all stations from Till to the Grill, so be ready to work hard.
- Communicating and working together as a team to get the job done.
- Setting the restaurant up for success – we prep first thing in the morning and by night we are cleaning the restaurant back to new!
People – You enjoy working as part of a team and supporting those around you, bringing a positive can-do attitude to every shift - Quality Food – You take pride in preparing high-quality food and following standards to get it right every time
- Customer Service – You\’re friendly, approachable and enjoy creating great experiences for every customer
- Attention to Detail – You care about cleanliness, food safety, and getting it right the first time
- Fast-Paced – You thrive in a busy environment and stay calm under pressure
- Our Values – You live our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
We\’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we\’ve stuck to the same \’perfect and serve\’ philosophy since our family business began in 1986.
In every restaurant, you\’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
Pay
- Under 18: £11 – £12 per hour, depending on where you are located
- 18 and over: £12.40 – £13.45 per hour, depending on where you are located
Rewards
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you\’re part-time)
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
Other Perks
- No 0-hour contracts here!
- Days out and social events
- Team competitions – \”Fry Cup\” and \”Olympics\”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!, If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn\’t just a job – it can be a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Show how you embody these values during your interactions at the Recruitment Day.
✨Tip Number 2
Be prepared to demonstrate your teamwork skills. Think of examples from previous experiences where you successfully collaborated with others, as this is crucial for a Crew Member role.
✨Tip Number 3
Research the menu and understand what makes Five Guys unique, especially their commitment to quality ingredients. This knowledge will help you stand out when discussing your passion for food and customer service.
✨Tip Number 4
Dress appropriately for the Recruitment Day. A neat and tidy appearance shows that you take the opportunity seriously and are ready to represent the Five Guys brand.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Five Guys is looking for in a Crew Member. Highlight your ability to deliver excellent customer service and work as part of a team.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or fast-paced environments. Use keywords from the job description to show you’re a great fit.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific values of Five Guys that resonate with you, such as teamwork and integrity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Five Guys values enthusiasm and a positive attitude. Make sure to express your excitement about the role and the company during the interview. Share why you want to be part of their team and how you can contribute to their famous customer service.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll need to work closely with others. Be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues in a fast-paced environment.
✨Understand the Brand
Familiarise yourself with Five Guys' values and their commitment to quality food and customer service. Mention specific aspects of their philosophy, like the 'perfect and serve' approach, to show that you understand what makes them unique and are aligned with their mission.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle various tasks, from serving at the till to cooking on the grill. Think about how you would manage busy periods and maintain high standards. Practising responses to these scenarios will help you feel more confident during the interview.