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- Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
- Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
- Benefits: Enjoy flexible hours, paid breaks, free meals, and access to Wagestream for financial wellbeing.
- Why this job: Be part of a fun team with opportunities for growth and exciting competitions.
- Qualifications: No specific qualifications needed, just a passion for food and customer service.
- Other info: Over 70% of managers started as Crew Members; this could be your career launchpad!
In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast‑paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18 : £11 – £12 per hour depending on where you are located
- 18 and over : £12.40 – £13.45 per hour depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward – 5 years £, 10 years £1
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro‑rata if you\’re part‑time)
- All employees get access to Wagestream. The financial wellbeing app with simple‑to‑use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
YOU\’LL BE ENTHUSIASTIC ABOUT
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
WHAT YOU\’LL BE DOING
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we’re famous for!
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You’ll need to communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0‑hour contracts here!
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn’t just a job – it can be a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Familiarise yourself with Five Guys' values and culture. Show your enthusiasm for quality food and customer service during any interactions, as this aligns perfectly with what they look for in a Crew Member.
✨Tip Number 2
Be prepared to demonstrate your teamwork skills. Since the role involves working across various stations, highlighting your ability to collaborate effectively with others can set you apart from other candidates.
✨Tip Number 3
Showcase your adaptability and willingness to learn. Mention any previous experience in fast-paced environments or your eagerness to take on different roles within the restaurant, as this is crucial for success at Five Guys.
✨Tip Number 4
Engage with current employees or visit a Five Guys location to get a feel for the atmosphere. This can provide you with insights that you can use to tailor your approach and show genuine interest in the position.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Crew Member at Five Guys entails. Familiarise yourself with their values and the importance of customer service in delivering quality food.
Tailor Your CV: Highlight any previous experience in customer service or fast-paced environments. Emphasise skills that align with the role, such as teamwork, communication, and a positive attitude.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention why you want to work at Five Guys specifically and how you can contribute to their team and uphold their standards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for customer service and quality food during the interview. Five Guys values enthusiastic team members, so share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Teamwork Skills
Since the role involves working closely with others, be prepared to discuss your experience in team settings. Highlight instances where you collaborated effectively to achieve a common goal, as this will resonate well with the interviewers.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Five Guys' values and what makes them unique. Being able to discuss their commitment to quality and customer satisfaction will show that you're genuinely interested in the position.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle fast-paced environments and multitask. Think of scenarios where you successfully managed multiple responsibilities, such as serving customers while preparing food, and be ready to share those experiences.
